BECOME THE PUBLISHER OF THE MAIL ORDER BUSINESS REPORT SERIES!
Sell Individual Reports Or The Entire Series And Make A Profit Of
Over 700% On Each Sale!
State Sales Tax Guide
If you are starting out in Mail Order you need this incise report
on State Sales Tax and how to deal with it Covers all States
Mail Order- Most Common Mistakes
Avoid classic mistakes so often made by beginners. Every week we
receive dozens of direct mail pieces that are so bad they make us
shudder. There are rules to this game-and here are the fatal
mistakes you must avoid
How To Create Circulars, Small Brochures and Sales Letters!
Every day millions of pieces of Direct Mail get tossed. Yours
doesn't have to be one of them. Here are some very basic rules
that will get you orders NOW!
Mail Order Advertising Directory
Lists the best publications in which to advertise your offers.
Emphasis on publications which accept classified advertising.
Includes rate information
Mail Order Bookkeeping Basics!
Here is a quick and easy to understand introduction to mail order
bookkeeping. Easy to understand for anyone-- even if you have
never done any bookkeeping. Includes all necessary forms and
ledgers ready for you to duplicate. You will be ready to get
going the day you receive this New Special Report
Mail Order Laws and regulations
A detailed overview of current laws and regulations. Important
for those starting out. Knowing these facts will keep you out of
trouble.
How To Set Up An In-House Advertising Agency
So you can start cutting 15% off your Advertising Dollars
immediately! If you are spending $200, $300, or more per month in
advertising you need to set up your own agency. It's extremely
easy. This detailed report tells you how. Includes sample
insertion order form ready for your agency imprint.
The Postal Savings Guide
Important information on how to manage this major mail order
expense to keep expenses at a minimum..and other important tips
on how to deal effectively with your Post Office.
How To Acquire, Create and Market Self-Publishing Articles
You can generate simply huge profit margins by marketing
self-publishing material and selling reprint rights! This
detailed Special Report will show you "How To Acquire, Create And
Market Self-Publishing Articles." The field of self-publishing is
wide open and the most lucrative in the mail order information
business
The Beginner's Mail Order Business Guide
113 pointers for the beginner. Covers everything from company
name to product, pricing, advertising, mailing and everything
else that is essential to know.
How To Write Classified Ads That Get Results NOW!
Here are the Insider Secrets on how to write` them to get maximum
response and how to convert them into Cash Orders!
Controlling Mail Order Key Expenses
Besides the cost of the product you are selling the three major
expenses categories in your mail order business are: Advertising,
Postage and Printing.. Here are some powerful tips in how you can
control and even decrease them.
Getting Started In Mail Order-How Much Does it Really Cost?
An expert said you could get started for less than $100.00. Don't
believe it! Here is a realistic breakdown of expenses you could
expect for a minium, moderate and aggressive start-up
Mailing Lists Can Be Profitable
Renting and effectively using mailing lists can be effective and
profitable..or renting wrong lists can be throwing money out the
window.. This report will make it possible for you to generate
maximum profits from your mailing lists.
STATE SALES TAX GUIDE
An overview
Published 1991 By Mascor Publishing Co.
Copyright 1991 By Mascor Publishing Co.
P.O. Box 8308
Silver Spring, MD 20907
All rights reserved
INTRODUCTION
THe intent of this publication is to give the newcomer to the
mail order field an overview of state sales and use tax laws as
they affect a small mail order business. As of 1988, 45 states
and the District of Columbia levy sales and use taxes. In
researching this project, I was unable to find any publication
that provided comprehensive information o sales and use taxes in
all states. The information we present is based on limited
research of laws in the State of Maryland, and several other
northeastern states. Yet fundamental rules as pertaining to
sales and use taxes appear to be fairly similar throughout the
country. No information is this overview is to be constructed as
presentation of legal or tax advice or advice on any laws in any
state or municipality in the U.S. Such advice and information
should always be obtained from qualified attorneys. CPAs or the
appropriate state or city sales tax office.
Without question, the two tasks that I dislike most are reading
and writing about insurance or taxes. I had, therefore, put this
project off for quite some time. What eventually prompted me to
write it anyhow was I saw a definite need, often based on a lack
of understanding about sales and use tax matters by newcomers to
the mail order field. I promise you this will be as short and
painless as the subject allows.
FACTS ABOUT STATE SALES AND USE TAX LAWS
- I List this fact first since it seems to represent the biggest
misunderstanding: Sales tax is levied on intra-state sales only..
Sales taxes are no levied in interstate sales, except as shown
below.. This simply means that the ABC Mail Order company located
in Los Angeles, CA when selling an item to John Doe who lives in
Denver, CO, does not charge him sales tax. The ABC Mail Order Co
only needs to levy sales tax to a resident of the State of
California. This rule is based on a Supreme Court decision of
1967 in which the Court decided that state sales cannot be levied
on sales made to residents of another state. Congress did,
however, amend this law earlier this year, and it now requires
those mail order companies which have annual volumes in excess of
$2.5 million dollars to collect sales tax on interstate sales. It
is expected that the 2.5 million dollar figure will be lowered in
the next several years, but it is unlikely that small or medium
mail order companies will be required to charge sales tax on
interstate sales in the foreseeable future.
2. State sales taxes are levied on retail sales only. It is the
person who uses the product who must pay the taxes, not the
various layers of companies which are between the manufacturer
and the user.
3. You, the company, charge the tax and hold it in trust for your
state until your next sales tax filing.
4. Iam often asked:"since I am just starting out and just a small
company can I just forget about charging the tax?" I definitely
do not recommend such a course. If you do you are violating an
important laws of your state and are subject to the consequences
which can be severe. remember one of the most important premises
of tax collection policy in this country is for the Federated
State and local governments to require strict adherence. If they
let one company, no matter how small, get away with
non-compliance, the "Tax Collecting Structure" is adversely
affected.
5. Along with the above question here is another equally popular
one: "Since I am quite small, can I just pay it for my customer
and not show it on the order form? The information I have been
able to come up with is that all states feel very strongly about
this point.. IT IS DEFINITELY, MOST EMPHATICALLY A NO-NO. I was
told that any company who follows this practice is subject to (A)
paying all taxes again though they may have been paid before, and
(B) the company will be subject to all appropriate fines,
interest penalties and punishment under the law. As the operator
of a small mail order business, you sometimes are subject to
using the promotional material that your suppliers provide you
with; many of the circulars do not have sales tax information and
you have a small problem. But it is very small because (A) It is
easy enough to fix a circular; a little typewriter whitener, your
local (or out-of-town) printer, typesetter, desktop publisher it
is always a good practice to include your own order form which
contains the sales tax information for your state. You will get
more orders that way since some of your customers want to keep
the promotional material you send them intact until they receive
the goods. So an order form which costs less then 3 cents a piece
is a good marketing tool and it will keep you out of trouble with
your state authorities.
6. It is very easy to obtain the proper information and then to
comply with it. I know when starting a business these small
matters can often appear to be overwhelming, but almost always
they just appear that way.. So, just take one step at a time. No
matter where you live in this country, if your state gas a sales
tax, there will be an office nearby that will be glad to give you
information. Just ask the telephone operator for the listing of
the local state sales tax office. You will receive information in
a few days. Generally there will be no fees to pay and forms are
easy to fill out... In a few days or a couple of weeks, you will
be issued a sales tax license. Your state does not care if you
operate your business out of your home, garage, and office or
warehouse location. All the state wants is to collect taxes.
7. Most, but not all states have quarterly filings. The sales tax
office will set you up on a schedule. If you live in one of the
less populous states and are just starting out, your quarterly
amount due will be very small and could be as little as $1.. You
still have to file and pay. If you operate in one of the large
states such as California, New York, Texas, etc..you may do quite
a bit of business in your own state.
8. Certain products and most services are exempt from state
sales taxes. Since different states have different rules, it is
best to obtain the regulations for the state where your business
is located.
9. Penalties for non-compliance with state sales tax laws vary,
but in general are quite strict. It is best not to take chances
and to strictly comply with the laws of your state.
10. Many cities throughout the country levy sales taxes. Such
taxes are beyond the scope of this article. The principle and
basic rules of city sales taxes, however, are similar to those of
state sales taxes.
11. SALES TAX RESALE CERTIFICATES. Laws may vary by state but the
principle is based on the premise that the sales tax is only paid
by the consumer or "end-user." Yet your supplier is required by
law to charge you the tax unless you can furnish him with a Sales
Tax Resale Certificate. Example: You sell a series of reports
both to customers inn your state and customers in other states,
and you have them reproduced at a local quick print shop who
charges you the appropriate sales tax.. Call your local sales tax
office to obtain an application for a Tax Resale Certificate. As
soon as you present it, your supplier can cease levying the tax
on you. As previously stated, the reports you send to your
out-of-state customer are not subject to state sales tax, but the
reports you sell to your in-state customer are.
12. State use sales taxes are slightly more complicated to
explain than sales taxes. A "use tax" generally applies under one
or two circumstances : (A) You are buying certain quantities of
supplies wholesale and are reselling most of the product.
However, you are retaining part of the product for your own use
or consumption. You must estimate that portion which you use, and
pay the use tax on it.. (B) More commonly you are buying certain
suppliers for your own use and not for resale from an out-of
state supplier. You must pay the use tax on those items.. Some
common examples are: Office supplies, printing supplies, office
equipment, etc. Obtain specific information from your state. Use
tax rates are assessed at the same percentage rate as sales tax
rates. Items you buy out of state which you resell, such as books
or other products, are not subject to the use tax.
I strongly recommend that you obtain specific information from
your local sales tax office and then adhere to all laws and
regulations of your state. The inconvenience of dealing with
those rules will be minor compared to the possible serious
consequences of non-compliance.
The last page of this article shows (!) The sales and use tax
rates which were in effect on July 1, 1990, in those states and
the District of Columbia which levy sales and use taxes. Changes
may have occurred since that time.. (2) A sample ledger sheet
which may be one way you could record your sales taxes. If you
are audited, it is important that you be able to produce a
workable system that indicates you record sales taxes as a
routine procedure. (3) That portion of a sample order form which
shows the sales tax information.. Please note that almost all
states levy the sales tax on that amount which includes postage
charges.
State General Sales and Use Taxes,
1990
Sate Percent rate State
Percent rate
Alabama 4 Missouri
4.225
Arizona 5 Nebraska
4
Arkansas 4 Nevada
5.75-6
California 6-7 New Jersey
6
Colorado 3 New Mexico
4.75
Connecticut 8 New York
4.-8.25
D.C. 6 North
Carolina 5
Florida 6 North Dakota
6.5-7.5
Georgia 4 Ohio
5
Hawaii 4 Oklahoma
4
Idaho 5 Pennsylvania
6
Illinois 6.25 Rhode Island
6
Indiana 5 South Carolina
5
Iowa 4 South Dakota
4
Kansas 6 .25 Tennessee
5.5.
Kentucky 5 Texas
6
Louisiana 4 Utah
6.25
Maine 5 Vermont
4
Maryland 5 Virginia
4
Massachusetts 5 Washington
6.5
Michigan 4 West Virginia
6
Minnesota 6 Wisconsin
5
Mississippi 6 Wyoming
3
ORDER FORM
ORDER # PRICE
_________________________________________________________________
_
_________________________________________________________________
_
__________________________________________Subtotal for items
listed above _______________
Postage $2.00 minium...or
10% of order on orders over $20.00
_________________
Maryland residents: Add 5% of total (sales tax
_________________
Total amount enclosed
_________________
Name ____________________________________________________
Address ___________________________________________________
City ________________ State _______________ Zip_______________
(________)Check (____________) Money Order
ORDER NOW- IMMEDIATE DELIVERY
MONEY-BACK GUARANTEE
XYZ SALES CO.
P.O. Box 1000
Baltimore, MD 20907
Date |Customer Name| Zip Code | Item Description | Amount of
|Sales Tax
or Code
Incl. Postage
Daily Totals
MAILORDER--MOST COMMON MISTAKES
By Peter Schruender
Copyright 1990
Macor Publishing Co.
Silver Spring, MD
INTRODUCTION
Much of the following text is based on mistakes, some of them
costly ones, which I made during the early part of my mail order
career. In addition, I have worked with many people over the
years and have observed the most common mistakes that are made
over and over again by most entrants into this business
THE GREAT MAIL ORDER MYTH
There are a number of totally unrealistic and irrational beliefs
about the mail order business. To belive in any of them can be
dangerous to your pocketbook. Here are some of the most common
ones:
- It is possible to make vast amounts of money in a short period
of time under the following conditions:
- No experience
- Little or no investment
- Insignificant work effort
If this were a multiple choice test, then A, B, and C, would be
FALSE-- FALSE AND FALSE AGAIN
It does take experience, and knowledge, which can be acquired
through reading, observing, and doing... There are many good
books as well as some bad ones, on the mail order business. Stay
away from books that make unreasonable promises. Our Special
Report Series is designed to give you factual information on a
specific subject. Universities and colleges across the country
give courses in mail order and direct mail.
You can learn a great deal by observing companies that have been
around for some time and are successful. Read their ads, study
their offers and promotional literature. Some of the most
effective direct mail offers are written by professional writers
who are employed by large companies and who will not have a job
unless they write successful and effective material. So, the next
time you throw away a piece of mail from American Express or the
Book of the Month Club, look at it and study it carefully.
The mail order business, like any business, requires an
investment... It may be smaller, in many cases, than a business
which requires a store front.. In most cases, mail order
entrepreneurs launch their businesses from their homes. The
amount of the investment is largely determined by the magnitude
of the entrepreneur's effort. A part-time mail order business can
be gotten off the ground for less than a thousand dollars...
The belief however, that a business, any business, can be started
for $50 or $100 is totally false. I might add, it can be very
profitable to those who make their living telling people it can
be done.. of course, they are usually the ones that want, and
often get, the only $50 they say it takes to start the business.
And now we get to the really good part--little or no work. In
some peoples' minds, it goes something like this: Put in a few
hours here and there, easy work, just stuff some envelopes, run a
few ads; and wow, the money will be pouring into the mail box!
Anyone who belive that probably also believes they are going to
win a few million dollars in the lottery. The odds are not very
far apart. Building a business, mail order or any other, is hard
work.. It takes great perseverance, belief in your efforts and
lots of work.
2. Many people belive that they can get lucky in this business.
Don't believe it for a minute.. It is the greatest mail order
myth of them all. To belive it is fatal. Look at this business in
the same way you once looked at your job anytime you first began
to learn a new skill. It took time to acquire those skills and
this is no different. It will take time and also effort.
3. Finding the one book or product that thousands or even
millions will buy. Well, it is obviously possible since it has
been done, however, your chances of coming up with another Pet
Rock or Rubik's Cube are highly unlikely. It is equally unlikely
that you will discover the one book that will be bought by
hundreds of thousands. But your chances of becoming a success in
this business and making a lot of money are excellent, if you
adhere to the rules and principles of the business.
4. Running a small ad in a national magazine and getting hundreds
or even thousands of orders.
5. Renting a mailing list of 1,000 names and getting 150 to 200
orders. A very good list will generally produce no more than 2%
to 3%, 20 to 30 orders for 1000 names. Your own list may do much
better.
There are a few of the ,most common beliefs about our business
that are almost always totally false.
PRODUCT CHOICE
Since my experience in the mail order business is exclusively in
the area of selling information products, my comments will be
most pertinent to that segment of the market. However, much of
the information covered here is applicable to any product sold by
mail.
The first task any new entrant into this business has to deal
with is to determine what product to sell and to whom he will
sell it.. This is a considerable task and it should not be taken
lightly.. Many serious errors are committed in this area.. To
become well informed in this area, it is necessary to read
various publications that cater to those people to whom you wish
to sell your products. REad the news content and study the ads.
Send in for free information on those ads that are close to the
products that you select have an ongoing demand so your customers
will want to buy from you again and again.
During this early stage of your mail order career, it is of
utmost importance to control your enthusiasm. If you don't, you
will get drawn into the SHOTGUN APPROACH. In this scenario, you
will be so enthusiastic and impatient that you will make a number
of rapid moves such as the following: You will buy one or more
distributorships; choose one or more products that you know a
little about (it amazes me beyond belief that people make
marketing decisions about products they have not seen--this is
simply insane): run one or more of the publications; or rent a
mailing list and have no idea how the names on that list were
accumulated.
Needless to say, you can spend a thousand dollars or more in a
hurry and you may get little or no results from your efforts..
And what is even worse, you will probably become discouraged and
get out of the business before you had a chance to understand it
at all.
When choosing a product, take care in considering all aspects
associated with the marketing of it.. The most important
considerations are:
demand and repeat demand
Cost and mark-up potential
Shipping or dropshipping arrangements
Reliability of your major suppliers
Product storage in case you decide to do your own shipping
Cost of shipping
The most important consideration in choosing a product or line of
products is your belief that this product represents a service or
need to your potential customer. The product or products must
also have related products that can be sold to your customer at a
later time.. Each product you sell should be marketed with the
aim of selling additional products. This is why, in general,,
selling just one product is so very difficult and selling a line
of products via a catalog for example, is so effective... A
versus a single one. The more items you can sell each customer,
and the more repeat sales you can generate, the more money you
will make.
THE PROMOTIONAL OFFER
Once you have chosen your product, set the price, decide who your
supplier is going to be and how it will be shipped, you begin to
put together the marketing material.. This is more crucial in our
business than in any other business and it is also precisely the
reason why a percentage of the population will not buy by
mail---because they cannot see, smell or fell the product until
they have paid for it.
The most common mistake committed in this area is to duplicate
exactly what another enterprise is doing. One of the big problems
with this approach is, since there is so much plagiarism going on
in this business, you may be copying someone who is just as new
in this business as you are and who is also copying someone
else's idea. It is OK to copy what others are successfully doing
example, many companies in the information product line will
provide their dealers or distributors with ready-made promotional
material. In most cases, this is the least expensive way to get
started and, if you are dealing with a reputable and successful
company, you will be promoting products that have been proven
successful.
It is recommended however, that you use this approach only until
you get your feet wet. Then you should begin to develop your own
material. Once you have a better understanding of what sells and
who is buying it and why, develop your own brochure, circular,
etc. You can still utilize the material of others as an addition
or follow-up to your material. Developing your own material is
not at all difficult and can be done professionally and
effectively on a rather small budget. A good promotional offer
consists of several important components which include:
The circular or brochure, or catalog. A brochure or catalog does
not have to be a 40 page instrument but can be as few as 4 pages
An effective sales letter
The ordering instrument--this may be a built-in order form,
separate order form, etc.
Return envelope
Of the above, the development of the brochure, circular or
catalog, is the most expensive so here is where you will most
likely use something that is supplied to you by your supplier.. A
hard hitting sales letter is as important as the brochure. You
have generally three options in tackling this project:
- You can copy one from someone else. Since an exact copy may be
illegal,, you should probably use elements of the letter and make
some changes but the end result generally leaves much to be
desired.
2. You can pay someone to write one for you. This can be very
expensive and may still bring about less than desirable results.
The biggest problem here is that the writer of your sales letter
will generally not understand your product as well as you do.
3. Do it the right way, the hard way. Do it yourself.
There are many good publications on effective letter writing for
direct marketing and you should read one or more of them. Keep in
mind that no one will understand your product as well as you do..
To do a good job, it is a definite requirement that you believe
in the product and believe that it has one or more important
benefits to the buyer. Just having the desire to sell the
product, so it will make money for you,, will not cut it as a
rule.. Once you understand the basic components that need to be
in every sales letter, you should be able to write one.. A little
practice may be necessary. You will become more proficient with
each new product.
An order form should be user friendly. Your customer should be
able to read the instructions with ease. If your brochure,
circular, etc. has a built-in order form, it is generally a good
idea to enclose a separate order form.. This way the customer can
keep the original offer intact.
Enclosing a return envelope is strongly suggested. The idea is to
make it as easy as possible for your potential buyer to part with
his money and send it to you without too many hurdles.
The biggest sins are committed under this topic of The
Promotional Offer and, since the promotional offer is the only
thing your customer sees before deciding if he will buy from you
or toss you in the nearest trash can, you must do things right,,
there are absolutely no exceptions. If you are sloppy here, if
you try to save a few bucks, you are cheating yourself, not your
customers. Keep in mind he is an expect at rejecting offers since
he had many years experience. the average American is presented
with approximately 6,000 plus offers to buy something per
week--TV, radio, newspapers, magazines, road signs and,, last but
not least direct mail.. Or, putting it into more personal terms,
YOUR OFFER. So sweat over this one SO YOU WON'T GET TOSSED.
THe money which is wasted annually in this country on substandard
direct mail would make a substantial dent in our country's
national deficit. Every week I see dozens of offers come across
my desk that could make me weep.. Such garbage! Return envelopes
with crooked rubber stamp imprint, sales letters with spelling
errors, grammatical errors, etc., so called brochures which were
apparently copied by a 20 year old copying machine.., circulars
that look extremely unprofessional because the order from section
has obviously been changed by a typewriter and they arrive all by
their lonely selves, no sales letter, no return envelop.. God it
is awful! The authors of this garbage are screaming to the world:
"i am an amateur, I am an amateur, I have no idea what I am doing
but I want your money. You'd better belive and not forget that
this country is made up of 240 million of the most sophisticated
buyers to be found anywhere on this globe.
Yet, this is also the area where you can shine and excel beyond
your wildest dreams.. Modern technology has given us the tools to
produce marketing material that can make you look as good as some
of the largest and most successful companies in this country. And
you can do it right out of your home. You will find professionals
who can help you in this endeavor. Right in your own city there
are desktop publishers, graphic designers, and word processing
services that are eager to help you. You could get a 4 page
brochure designed for as little as approximately $100, in most
markets, plus printing. The brochure can look just as good as the
brochure of a million dollar company.
Therefore, you must do things right. The average buyer will look
at your piece for less than 8 seconds to decide whether to junk
it or study it.
MARKETING YOUR PRODUCT VIA ADVERTISING
Most new mail order entrepreneurs will sell their products
through advertising once they know what they will sell and have
developed their promotional offer. Since display advertising is
generally quite expensive, it is best to start out with
classified ads in monthly national publications. Classified ads,
as well as small display ads, should only be used to get
inquiries from promotional buyers. The inquiries are sent the
promotional material you have developed and a percentage of them
are converted into buyers. This percentage generally will range
from between 6-12%. If you want to sell something directly from
an ad, the item should cost less than $4. There is not enough
space in a small ad like that to convince a buyer to spend $10 or
$20. For that reason, you see full page ads selling products in
that price range.
The first task is to choose the right magazine. One of the most
effective ways to find the right magazine is to choose one that
carries ads by successful companies that sell products similar
to yours... The wrong magazine is generally the one whose content
attracts readers who are not at all interested in the product you
are selling.
Choosing the right classification in the publication is as
important as choosing the right magazine.. Again follow the
leaders. Since there are thousands of magazines catering to
almost every possible interest group, the possibilities of
finding new opportunities to market your products are unlimited.
I suggest, however, that in the beginning you stick with well
known magazines and leave your experimentations for later when
you are better established.
Monthly publications are generally more cost effective than
weekly magazines, and certainly, daily papers. You can get
inquiries from a national publication, such as Popular Mechanics,
for months and sometimes well over a year. A daily paper, on the
other hand,, will rarely produce an inquiry beyond 2-3 weeks
after it was published.
A common advertising mistake is to choose inexpensive advertising
such as in shoppers papers, mail order trade journals, etc. It is
not how much the ad costs but how much each inquiry costs you...
If you ad costs $100 and you receive 100 inquiries, each one has
a direct cost to you of $1. Early in mail order career I spent a
lot of money for a $10 ad here and a $20 ad there. I soon learned
that sometimes I would only get one or two inquiries for my $10.
Expensive! To test a product and promotional offer it is
sufficient to run the ad just once.. The magazines and
advertising agencies will often tell you that to test an ad you
must run it 3 or more times. I say no. Not until you know how the
first one pulls. You will need some patience for this endeavor
since most monthly publications have a lead of two or three
months.. But its is much better to wait a little while than to
spend hundreds of dollars without getting needed results. To
write successful ads also takes practice and work.. Once again,,
follow the leaders. A successful ad can often pull two, and
sometime three, times as many inquiries as an ineffective one.
MARKETING YOUR PRODUCT VIA MAILING LISTS.
This approach is often preferred by the newcomer. Unfortunately,
it is also generally the least effective way. It is preferred by
many because it is perceived to be easy. And if it worked it
would be. Millions of dollars are made by companies in renting
the wrong names and stale names to new mail order entrepreneurs..
Both sides lose. The company renting the names will not get any
repeat business and the customer often goes out of the business
if his efforts are futile. Almost my very first mail order
experience, "a very rude awakening," was when I rented such a
list, sent out 1,000 offers (first class no less- a definite no,
no) and I got how many orders: "How about two or in dollars $20."
Between postage, printing, renting the list, etc.,my cost was
well over $300.
The most unfortunate mistake newcomer make here is to assume one
list as good as the next one. I generally recommend that
inexperienced mail order operators start out advertising, and as
they gain experience, begin to use mailing lists in addition to
their advertising. But, if you absolutely cannot resist, at least
be very picky in choosing your lists. Deal with a reputable
broker or smaller mail order company that you know advertisers
frequently. Find out how the names were generated. What did the
ad that brought the inquiry sell? If you are trying to sell books
on how to start a new business and end up with the names of
people who answered an ad about how to find a better job or learn
a new hobby, you will have wasted your money... Likewise if names
are older than 6 months, preferably no more than 3 months, you
will get too many returns and people may not be interested in the
same subjects anymore. Mailing lists especially your own, can be
highly successful, but only if you have gained enough experience
to make wise selections.
MANAGING YOUR BUSINESS
The single most important element of managing this or any
business is watching each and every expense. Although mail order
companies, even larger ones, have relatively low costs in the
area of labor, office rent, etc.,they do have very high costs in
these categories: postage, printing, and advertising. You must
watch these expenses like a hawk. The best way to look at your
expenses is on a per unit basis. We already addressed the cot per
advertising inquiry. Let's now look at a typical mailing of 1,000
pieces.
Your Cost
1,000 #10
envelopes........................................................
.
.. $25.00
1,000 #6 3/4 return
envelopes..........................................20.00
1,000 sales letters imprinted on both sides................28.00
1,000 order forms 8 1/2 x
11...............................................28.00
1,000 4 page
brochures........................................................
.
....90.00
1,000 postage (bulk 0.26.7 cents
per................................167.00
Total
$358.00
1,000 names--rental
40.00
Total
$398.00
Now think in terms of cost per unit, each one costs 40 cents. If
you were to use First Class Mail instead of Bulk Mail, your cost
would shoot up to 48 cents, a 20% increase. If, on the other
hand, you could buy your printing for a little less, you might be
able to cut 5 cents off your cost.
It is also very important that your product allows you a high
enough profit margin. A markup of 200% is preferable but 100% may
be sufficient, especially if you sell via catalog and will
therefore, generate more than one item per order.
Let's assume you will get a 1.9% rate of return on this mailing
which will give you 19 orders at an average order of $38.00 which
Would give you a gross take of...... $722.00
Less -- Cost of product - 35%........-.252.00
Gross profit............................................. $470.00
Less -- Cost of Mailing...................... - 398.00
Net profit......................................................$
72.00
Let's assume you had sent your mailing First Class. The
additional $80.00 would have robbed you of your entire profit.
The above figures are merely used to illustrate the importance of
thinking in cost per unit and being highly cost conscious.
The receding pages have attempted to cover some of most important
areas you should be aware of as you start out in this exciting
business. Although the emphasis in the preceding pages has been
largely on the negative, I belive strongly that this business has
immense potential and rewards for anyone who has the interest and
dedication to learn it. If you do your homework and make
deliberate moves based on your personal knowledge and experience
and you expand with each success, the potential for your ultimate
success is almost unlimited. Don't forget that unlike your
friendly neighborhood retail store which sells only t a confined
geographical market, you can market your product to over 260
Million people in the U,S, and Canada.
So remember before you can earn you must learn!
HOW TO CREATE CIRCULARS, SMALL BROCHURES, AND SALES LETTERS THAT
WILL GET YOU ORDERS, NOW!
by Robert Drake
Copyright 1990
Mascor Publishing Co.
P.O. Box 8308
Silver Spring, MD 20907
WHY ARE YOU WRITING THIS BROCHURE OR SALES LETTER?
A great deal of money is wasted each day in putting useless sales
and marketing material. Material that was written for the wrong
reason or the
writer forgot its purpose after he started writing it or fell in
love with his own words.
The single purpose of any marketing communications is to get the
reader to take action... That action may be to request additional
information or to phone in or send in an order. Before you write
any marketing document be sure you are clearly focused on this
point. As you write each sentence and each paragraph, constantly
ask yourself whether what you are writing will get your prospect
to act.
It is easy to get sidetracked but don't fall into this trap..
Your purpose is not to tell the readers how clever you are or how
great your company is to try to entertain your reader. Your only
objective in writing this material is to get your prospect to:
- Send in or call in an order.
- Obtain more information, if that is your intent.
So, before you write your material, write down its purpose and
then stick to it.
The focus should always be on the prospect, not the writer!
All of us are barraged with direct mail pieces every day. Have
you noticed how many of them, even in the opening paragraph, miss
the point which is you the reader and your needs.
Here are two examples. Both were written by magazines with the
purpose, I assume, to get the reader to spend advertising
dollars. You decide which one is doing the job.
I. Avertiser's Introductory Special
Advertiser:
The XYZ Magazine is a monthly national mail order newspaper which
is circulated by mail... Our readership of 1,000,000 are mail
order responsive subscribers, Opportunity Seekers, Investors,
Salespeople, etc...........................
2. Looking Fora A Fresh Start?
Millions of Americans have a dream, and that dream is to become
rich and successful in an exciting, lucrative business of their
own -- What better way than to start through classified
advertising.
When you receive a sales letter or brochure that focuses on you,
don't you take notice and get further into the material?
Make it a practice, at least until you become more experienced to
scan each and every promotional piece that is sent to you. You
will quickly establish the difference between effective and
ineffective material.
Some Research Will be Helpful
Writing the right material but directing it to the wrong person
is fatal. Don't you often get married, especially direct mail
pieces, which have absolutely nothing to do with your needs or
interests.
Know who you are writing to and what that person wants.. How can
he benefit by what you have to offer. One way you can accomplish
this is by picking out those classified or display ads that
resemble what you want to sell. Then send in for more
information.. You soon learn how the product is being marketed by
different companies.
The very best way to write material that reaches the prospect is
by writing to one person rather than writing for mass appeal.. It
will keep your style easy and friendly.
Lethargy is human nature and overcoming it will be one of your
greatest challenges... Most of us are lethargic by nature.. If we
can do it tomorrow or nest week, why not.. People feel if they
don't take any action they cannot make a mistake. Every marketer
has the formidable challenge of overcoming theses "Non-action
Tendencies."
The anxiety/fear syndrome can be effectively used to overcome the
above... For example: "This is a limited offer." This offer must
be exercised by date...Be believable in what you are saying.
Consider using testimonials, government studies, well known
research, etc. to aid you in making your point.
For example, research pertaining to the start of any enterprise
indicates that before any business can be started, someone
initially has an idea and then at some crucial moment takes the
first step.. It is when he translates the mental commitment into
a physical act. This may be the purchase of a book, report,
franchise, distributorship, going out and looking for a site for
a retail outlet. etc.
This is why you see so many marketing documents how the marketer
uses this fact in trying to overcome the resistance of inaction.
There are many other ways you will think of in overcoming this
resistance.
Features of you product or service such as how fast you deliver
something, what color it is,, how it can be assembled are far
less important to the buyer than benefits are to him.
The benefit of sitting on you new outdoor furniture, on your
patio on a warm summer evening and enjoying a cool beer are far
more important than the fact that this outdoor furniture is
constructed of the finest material,, comes in four different
colors, is delivered in 10 days and has a 30 day money back
guaranty.
All you have to do is to watch the car commercials, of the
manufacturers, not the dealers. What is the last time you have
seen one that gives you much, if any information on the car. What
do you see in many of these T.V. car commercials? Beautiful
women, healthy looking young men, a beautiful sunset on the
Pacific Ocean, and wonderful background music. The shiny new car,
of course, is part of the scenery. But none of it really has
anything to do with what a car provides, transportation,
reliability, performance, etc.
There are many way in which you can turn features into benefits
by carefully weaving it all together. The fact that this lawn
furniture you are selling is delivered in just 10 days brings the
benefit of sitting on it, on a summer evening......so much faster
to your buyer.
Making an Offer and Asking for the Order
It is a mistake to leave it up to the prospect to take action and
when to take it. If you leave it up to your prospect what to do
and when to do it you may never get the order. He will have many
distractions after he puts your offer down. The more time goes by
the less likely he will send an order. So give him a reason why
to take action NOW. You have already told him why he will benefit
by your product.
Your prospect already has decided that he needs what you are
offering because of the great benefits to him. Now, give him a
compelling reason why he should act, now.
Making the Various Pieces of Your Material Fit
Your sales letter, your brochure, etc. must fit. Since you wan t
to do a better job than your competitor and this takes time and
effort, chances are very good that whatever you create is worked
on over a period of time.. The brochure may be created one week
and the sales letter a few days later.. Make sure that it all
fits and complements each other. Stick to your original outline
which should be written down before you ever get started.
Some Final Thoughts
After it is all done give it one more review. Wait a couple of
days and read it again. Then ask these questions: Is it directed
to the prospect or is it about me. Is it of benefit to him? Am I
making my strongest benefit. I think that is dead wrong..
Research indicates that the recipient of a direct mail piece
takes about 8 seconds to decide whether to read on. So, give it
your very best shot right at the start.
You are satisfied it is the best you can create. If you have come
to that point it is important you get someone else confirm that
for you. This should be someone who does not have a material
interest in your offer.
When you create great marketing piece and it gets you the results
which you planned for -- more orders, more revenue and more
profit-- you will feel very good. Getting there is half as
difficult as it may seem. All it takes is a little practice and a
little more practice.....
Wishing you success always
MAIL ORDER ADVERTISING DIRECTORY
1991 EDITION
Published by: Concept Marketing Co.
P.O. Box 7367
Silver Spring, MD 20907
All rights reserved. No part of this book may be reproduced or
transmitted in any form or by any means, electronic or mechanical
including photocopying and recording, or by any information
storage or retrieval system without written permission from the
publisher.
This publication is designed to provide accurate authoritative
information inn regard to the subject matter covered. It is sold
with the understanding that the publisher is not engaged in
rendering legal, accounting or other professional service.. If
legal or other professional assistance is required, the services
of a competent professional person should be sought.
From a declaration of principles jointly adopted by a committee
of the America Bar Association and a committee of publishers.
INTRODUCTION
This directory was designed primarily for the beginning mail
order entrepreneur. There are various Advertising Directories on
the market. Some list a few hundred, some over a thousand
publications. Listing such a vast number of publications is
unnecessary and creates confusion for someone new to the
business. Most of the publications listed are neither suitable
nor do they accept classified ads. Even the smallest display ads
in certain magazines often cost thousands of dollars. Therefore,
we felt strongly that a smaller directory, listing only those
publications which accept classified ads; cater to the mail order
field; and have proven to be successful for many small mail order
companies, was definitely needed.
THE MAIL ORDER ADVERTISING DIRECTORY lists only about 150
publications, We think the best way to get started with your
advertising effort is with small well-placed classified ads in
national, monthly publications. As you gain experience and your
business grows, you should definitely work with display ads as
well. The smallest display ad which is generally available from
mostly national publications is 1 inch in size. It may cost
anywhere from 100% to 300% more than a typical 20 word classified
ad in the same publication.
We also did not list any daily newspapers. Mail order advertising
is generally not cost effective in a "daily" due to the very
short shelf life of one day to 3 days (weekend edition). Weekly,
but especially monthly publications, by contrast, can generate
inquiries for several months. Some of the major daily papers
however, can be effectively utilized to obtain quick test results
for a given offer... Many of the publications listed in our
directory lend themselves very well to information products such
as books, manuals, directories, tapes, etc.
SOME GENERAL COMMENTS AND SUGGESTIONS ABOUT ADVERTISING
Advertising Expense
As a newcomer to the mail order field, you have probably already
learned that besides the cost of the product you sell, your
biggest expense are in three major categories, namely:
Advertising, printing, and postage. It is vital that, right from
the start, you control these expenses carefully.. These major
expense categories make up close to 90% of the budget of an
owner-operated, home-based mail order company.
In a classified ad, you generally pay a per-word rate. A few
publications, as well as daily newspapers, charge a per-line
rate. Many publications have minimum word requirements of about
15 words. Each word used in the ad, including all components of
your company name and address are counted. Since per-word rates
range anywhere from approximately $2 to $15, it is important to
choose your words carefully so you get a maxim number of
inquiries for a minium amount of expense.
The most effective way to evaluate the cost effectiveness of your
ad is on a cost per inquiry basis.. As an example, an ad which
costs $100 and generates 100 inquiries has a per inquiry cost of
$1. Such an ad may therefore, be far "less expensive" than a $10
ad in one of the hundreds of small mail order publications. Such
an ad may cost $10 but if it gets only two or three inquiries the
cost per inquiry is prohibitive.
As a general rule, we recommend not using small mail order
publications or ad sheets. Advertising in these publications is
usually quite inexpensive and, consequently, very tempting.. But
a $10 ad here and there can quickly ad up,, especially if there
are unprofessional appearance and has no news content, only ads,
you should stay away from it. Within the directory, we have
listed about 15 mail order publications from which we have listed
results. These are listed in alphabetical order along with the
other publications and are classified as Mail Order Advertising
Magazines/Tabloids. They are preceded by an * asterisk.
How to Test an Ad
If you are advertising a product for the first time, it is
generally best to place just one ad. After you have evaluated the
effectiveness of the ad, place additional ads. Multiple
insertions do save money, but it is best to wait until you know
what ads, in which publications, work best for you. In a monthly
publication, most inquiries will come in between the second and
fourth week after the ad first appeared. If you are running the
same ad in different publications, be sure to code each ad, such
as by department number.
Choosing the Right Publication and Classification
Choosing the right publication requires some effort on your part.
If you budget allows it, buy a few of those magazines you are
considering advertising in. Review the ad as well as the news and
editorial content.. You want to determine if the readership of a
magazine is the right audience for your offer. In most cases,
your ad will be well placed in a publication which advertises
similar products. Your ad would be especially well placed in
publications which carry repetitive advertising of successful
mail order companies which sell products similar to what you
offer. Choosing the right classification is just as important as
choosing the right publication. Choosing the right classification
can mean 50 even 100 more inquiries. Again, generally, it is best
to place your ad under the same classification as your
competitors do.
Suggestions for an Effective Classified Ad
"get the readers' ATTENTION--quickly." The headline/first
impression is critical. Most publications allow 2-5 BOLD WORDS
free of charge. Use those words well to get your opening message
across.
"Arouse INTEREST as soon as possible" by giving your reader the
important benefits." Waste no time in telling your prospect why
he should buy from you.
"Stimulate DESIRE for your product or service." Tell the reader
how he will benefit.
"Generate ACTION By telling him exactly what you want him to do"
at that specific moment in time, such as: Write for FREE REPORT
today!
Most classified ads are best used to generate inquiries which are
sold not by the initial ad but by the sales literature they will
receive. Mail order advertising pros agree that it is almost
always impossible to sell an item costing more than $3 to $5
directly from a classified ad.
ABOUT LISTINGS ON THE FOLLOWING PAGES
Publications are shown in alphabetical order. Each listing
consists of the following data: name and address of publication,
circulation, frequency, per-word or line rate (some publications
do not have rate information due to an impending rate charge or
unavailable date at time of publication), and category.. Due to
frequent rate changes by most publications, we recommend you
write to the publication requesting a current rate card before
placing an ad.
Publications shown in bold are weekly or monthly national
publications that we believe will give you the best on your
return advertising expenses,
- Publications preceded by an asterisk are major mail order trade
magazines. If you would like a more complete listing of over 100
Mail Order Trade Magazines, order Directory of Mail Order
Publications. $3.00
IN CONCLUSION
THe goal of all advertisements is the successful presentation of
the advertiser's message so that he realizes the maximum amount
in sales and profit.. The idea is to create reader interest and
get responses that result in CHECKS and ORDERS.
NOW YOU CAN SAVE MONEY ON ALL YOUR ADVERTISING STARTING RIGHT
NOW! See Resource Guide last page.
50 PLUS, 850 Third Ave.,New York, NY 10022, 350,000 monthly,
Senior Citizens
AMERICAN FIL,,, JFK Center of the Performing Arts, Washington, DC
20566, 130,000 ten times a year, $2.95 per word, Entertainment
AMERICAN HANDGUNNER, 591 Camino de La Reina, Suite 200, San
Diego, CA 92108, 154,000 bi-monthly, $0.54 per word, Outdoor
Living & Sports
AMERICAN HEALTH, 80 FIfth Ave.,New York, NY 10011, 775,000
monthly, $10,40 per word, Health & Fitness
AMERICAN HUNTER THE, 1600 Rhode Island Ave. NW, Washington, DC
20036, 1,500,00 monthly, $4.20 per word, Outdoor Living & Sports
American Legion, The 7-00 N Pennsylvania St.,Indianapolis, IN
46206, 2,500,000 monthly, $12.00 per word, Clubs-Civic &
Fraternal
AMERICAN RIFEMAN, THE, 1600 Rhode Island Ave. NW, Washington, DC
20036, 1.480,000 monthly, $4.20 per word, Outdoor Living & Sports
AMERICAN SHOTGUNNER, THE 100 W. Grove St. #500, Reno, NV 89505,
95,000 monthly, $0.96 per word, Outdoor Living & Sports
AMERICANA, 29 W 38th St.,New York, NY 10018, 390,000 bi-monthly,
$4.75 per word, Home & Shelter
ANTIQUES TRADER WEEKLY, P.O. Box 1050, Dubuque, IA 52001, 70,000
weekly, $0.60 per word.
ANTIQUE WEEK, 27 N. JEfferson, Knightown, IN 46148 36,000 weekly,
$0.50 per word, Antiques and Collectables
ARCHERY, 11812 Wayzata Blvd.,Ste 100, Minneapolis, MN 55343,
125,000 bi-monthly, $1,50 per word, Outdoor Living & Sports
ARMY TIMES MILITARY GROUP, Springfield, VA 22159, 140,000 weekly,
$12.88 per line, Military
B'NA B'RITH INTERNATIONAL JEWISH MONTHLY, 825 U.N. PLaza, New
York, NY 10017, 170,000 monthly, $1.20 per word, Clubs, Civic &
Fraternal
- BEN FRANK'S ALMANAC, Kelly Company, Box 655, Pinellas Park, FL
34664, Mail Order Advertising Magazine/Tabloids
BESTWAYS, P.O. Box 2028, South Sutro Terrace, Carson City, NV
89702, 300,00 monthly, $2.60 per word, Health & Fitness
BETTER LIVING, 1775 Broadway, New York, NY 10019, 800,000
quarterly, Health & Fitness
BILLBOARD, 1515 Broadway, New York, NY 10036, 47,000 weekly,
Music
BLACK ENTERPRISE, 130 FIfth Ave., New York, NY 10011, 240,000
monthly, $6.50 per word, Businesses
BLOOMBURY REVIEW, P.O. Box 8928, Denver, CO 80201, Bi-monthly,
Iformation, Writing & Publishing
BLUMS FARMERS & PLANTERS ALMANACS, 3301 Healty Dr.,SW
Winston-Salem, NC 27103, 295,000, annually, $3 per word. Almanacs
BOATING, CBS Publications, 1515 Broadway, New York, NY 10036,
190,000 monthly, $3.35 per word, Boating/Sailing
BOOKDEALERS WORLD, P.O. Box 2525, La Mesa, CA 92041, 20,000
quarterly, Information, Writing & Publishing
BOWHUNTER, Blue -+ Inc. 3808 S Calhoun St.,Ft Wayne, IN 46807,
111,000 bi monthly, $1.50 per word
BUSINESS IDEAS, Dan Dewman Company, 57 Lakeview Ave.,Clifton, NJ
07011, 4,000 monthly, Businesses
CANADIAN ENTREPRENEUR, 69 Sherbourne St, Ste 525, Toronto,
Ont.,Canada M5A 3X7, 26,000 Monthly, Businesses
CAPPERS WEEKLY, 616 Jefferson St.,Topeka, KS 66607, 400,000
bi-weekly, $1.45 per word, Tabloids
CAR & PARTS, AMos Press, Box 29, Sidney, OH 45365, 122,000
monthly, $0.35 per word, Automotive
CAR AND DRIVER, CBS Publications, 1515 Broadway, New York, NY
10036, 825,000 monthly, $7.20 per word, Automotive
CAR CRAFT Petersion Publishing Co.., 8490 Sunset Blvd.,Los
Angeles, CA 90069, 450,000 monthly, $6.00 per word, Automotive
CIRCUS MAGAZINE, 419 Park Ave.,South, New York, NY 10016, 421,553
monthly, $5.40, Music
COINS, 700 E. State St.,Iola, WI 54990, 70,000 monthly, Crafts &
Hobbies
COLLECTOR'S MART, 15100 W. Kellog, Wichita, KS 67235, 75,000
monthly, $0.48 per word, Antiques and Collectibles
COMPUTER SHOPPER, 407 S. Washington Ave.,Titusville, FL 32780,
100,000 monthly, Computers
COUNTRY MUSIC, 450 Park Ave.,South New York, NY 10016, 350,000
bi-monthly, $6.35 per word, Music
CRAFT ART NEEDLEWORK DIGEST, P.O. Box 584, Lake Forest, IL 60045,
70,000 bi-weeklyy, $0.96 per word, Crafts & Hobbies
CRAFTS 'N THINGS, 14 Main St.,Park Ridge, IL 60068, 290,000 six
times a year, $2.70 per word
CRUISING WORLD, 524 Thames St.,Newport, RI 02840, 115,000
monthly, $2.25 per word, Boating/Sailing
CYCLE, One Park Ave.,New York, NY 10016, 388,000 monthly, $4.00
per word, Motorcycles
CYCLE WORLD, 1499 MOnrovia Ave.,Newport Beach, CA 92663, 305,000
monthly, $3.15 per word, Motorcycles
DIRECTORY OF MONEY MAKING IDEA, Davis Readers Group,, 380
Lexington Ave.,New York, NY 10017, 300,000 annually, Opportunity
& Sales.
DIRT BIKE, 10600 SPulveda Blvd.,Mission Hills, CA 91345, 140,000
monthly, $2.00 per word, Motorcycles
DOLLS, 170 Fifth Ave.,12th Floor, New York, NY 10010, 53,000
bi-monthly, Crafts & Hobbies
DOWN BEAT, 222 W Adams, Chicago, IL 60606, 100,000 monthly, $3.60
per word, Music
DUCKS UNLIMITED, ONe Waterfowl Way, Gilmer Rd.,Long Grove, IL
60047, 63000,000 bi-monthly, $30,00 per line, Outdoor Living &
Sports
ENTREPRENEUR DIGEST, BOx 3224, Oshkosh, WI 54903, Mail Order
Advertising Magazine/Tabloids
ENTREPRENEURS MAGAZINE, P.O. Box 570, Clearwater, FL 34617,
190,000 monthly, $6.95 per word, Opportunity & Sales
EXTRA INCOMEE, P.O. Box 21957, Santa Barbara, CA 93120, 400,00
bi-monthly, $6.50
FAIR TIMES, BOx 455, Arnold, MO 63010, 20,000 monthly,
Opportunity & Sales
- FAMILY TRAVEL LOG, Looney Enterprises, Box 406, Kewanee, IL
61443, Mail Order Advertising Magazine/Tabloids
FIELD AND STREAM, 1515 Broadway, New York, NY 10036, 1,940,000
monthly, $9.40 per word, Outdoor Living & Sports
FINANCIAL OPPORTUNITIES, 3321 W. Dempster St.,Skokie, IL 60076,
250,000 monthly, Opportunity & Sales
FINE WOODWORKING, P.O. Box 355, Newtomnn, CT 06470, 270,000
bi-monthly, $6.90 per word, Crafts & Hobbies
FINS & FEATHERS, (Several magazines),, 318 W Franklin
Ave.,Minneapolis, MN 554404, $3.60 per word, Outdoor Living &
Sports
FISHING WORLD, 51 Atlantic Ave.,Floral Park, NY 11001, 320,000
bi-monthly, $3,00 per word, Outdoor Living & Sports
FLOWER & GARDEN, 4251 Pennsylvania Ave.,Kansas City, MO 64111,
635,000 bi-monthly, $5.00 per word, Gardening
FUR-FISH GAME, 2878 E Main St.,Columbus, OH 43029, 200,000
monthly, $1.20 per word, Outdoor Living & Sports
GLOBE, 2112 S Congress, West Palm Beach, FL 33406, 1,800,000
weekly, $5.60 per word, Tabloids
GRIER'S ALMANAC, Box 888281, Atlanta, GA 30356, 3,000,000
annually, $7.20 per word
GRIT, 208 W 3rd St.,Williamsport, PA 17701, 600,000 weekly, $2.00
per word, Tabloids
GUNS & AMMO, 8490 SUnset Blvd.,Los Angeles, CA 90069, 500,000
monthly, $7.20 per word, Outdoor Living $ Sports
HAM RADIO MAGAZINE, Dept HR, Greenville, NH 03048,, 40,000
monthly, Communications, Electronics, Video
HIGH FIDELITY, 825 7th Ave.,New York, NY 10019, 400,000 monthly,
$2.75 per word, Music
- HI-LITE, Harris House, P.O. Box 351, Bonifay, FL 32425, Mail
Order Advertising Magazine/Tabloids
HOME MECHANIX, 1515 Broadway, New York, NY 10036, 1,485,000
monthly, $7.45 per word, Mechanux & Science
HOME OFFICE COMPUTING, 730 Broadway, New York, NY 10003, $29.00
per line
HOMEOWNER THE, 3 Park Ave.,New York, NY 10016, 650,000 10 times
per year, $3.95 per word, Home & Shelter
HORTICULTURE, 755 Boylston St.,Boston., MA 02116, $3.90 per word,
Gardening
HOT ROD MAGAZINE, Peterson Publishing Company, 8490 Sunset
Blvd.,Los Angels, CA 90069, 850,000 monthly, $10.80, Auto
Racing/Hot Rods
IN BUSINESS, P.O. Box 351, Emmaus, PA 18049, 80,000 bi-monthly,
$2.80 per word, Opportunity & Sales
INC.,38 Commercial Wharf, Boston, MA 550,000 monthly, $11.30 per
word, Businesses
INCOME BUSINESS MAGAZINE, M.C. PUblications 2002 London Rd.,#101,
Duluth, MN 558112, Mail Order Advertising Magazine/Tabloids
INCOME OPPORTUNITIES, 380 Lexington Ave.,New York, NY 10017,
325,000 monthly, $6.95 per word, Opportunity & Sales
ISLANDS, 3886 State St.,Santa Barbara, CA 93105, 110,000
bi-monthly, $5.70 per word, Travel
KIWANIS, 3636 Woodview Terrace, Indianapolis, IN 46268, 280,000
monthly, $3,25 per word, Clubs-Civic & Fraternal
LINN'S STAMP NEWS, 911 Vanmarc Rd.,P.O. Box 29, Sidney, OH 45365,
75,000 weekly, $0.36 per word, Crafts & Hobbies
LOTTERY NEWS & GAMBLING REVIEW, Prize Publications Inc..,517
McCormick Blvd.,London, Ontario, Canada N5W 4C8, 58,000 monthly,
Gambling
LOTTERY PLAYERS MAGAZINE, Box 5013, Cherry Hill, NJ 08034,
225,000 monthly, $1.95 per word, Gambling
*MAIL ORDER PERFORMANCE, JMC P.O. Box 241073, Memphis, TN 38124,
Mail Order Advertising Magazine/Tabloids
- MAIL ORDER SUCCESS, Teague Publishing, Box 191, Dayton, OH
45404, Mail Order Advertising Magazine/Tabloids
- MAIL ORDER PROFITS, P.O. Box 4785, Lincoln, NE 68504, Mail
Order Advertising Magazine/Tabloids
- MAIL ORDER MESSENGER, P.O. Box 640207, Kenner, LA 70064, Mail
Order Advertising Magazine/Tabloids
- MAIL ORDER/MLM MARKETING, P.O. Box 59001 N Reddington Beach, FL
33708, Mail Order Advertising Magazine/Tabloids
MARINE & RECREATION, 27601 Little Mack, St Clair Shores, MI
48081, 65,000 weekly, $3.30 per line, Boating/Sailing
MCCALLS, 230 Park Ave.,New York, NY 10169, 6,100,000 monthly,
$5.50 per word. Women's Magazines
MIND YOUR OWN BUSINESS AT HOME, 14850 N LIncoln Ave.,Box 60,
Chicago, IL 60614, Bi-monthly, Businesses
MONEY MAKING OPPORTUNITIES, 11071 Ventura Blvd.,Studio City, CA
91604, 220,000 8 times a year, $3.30 per word, Opportunity &
Sales
MONEYWORTH, 251 W 57th St.,New York, NY 10019, 550,000 quarterly,
Businesses
MOTHER EARTH NEWS, THE, Box 70, Hendersonville, NC 28793, 885,000
bi-monthly, $5.65 per word, New Age Metaphysical
MOTOR BOAT & SAILING, 224 W. 57th St.,New York, NY 10019, 142,000
monthly, $2.60 per word
MOTOR TREND, Peterson Publishing Co.,8490 Sunset Blvd.,Los
Angeles, CA 90069, 760,000 monthly, $5.00 per word, Automotives
MS, 119 W. 40th St.,New York, NY 10018, 430,00 monthly, Women's
Magazines
MUSCLE CARS, CSK Publishing Co.,Inc.,29 Grove St.,South
Hackensack, NJ 07606, 40,000 quarterly, $0.42 per word.
Automotive
MUSIC CITY NEWS, 50 Music Square West, Suite 601, Nashville, TN
37302, 115,000 monthly, $0.65 per word, Music
NATIONAL ENQUIRIER, Latana, FL 33464, 4,500,000 weekly, $7.25 per
word, Tabloids
NATIONAL EXAMINER, 2112 S Congress, West Palm Beach, FL 1,050,000
weekly,, $4.70 per word, Tabloids
NATIONAL MAIL ORDER SHOPPER, THE, P.O. Box 5, Sarasota, FL 33578,
Tabloids
- NATIONAL MARKETPLACE, Drawer 19689, Houston, TX 77224, Mail
Order Advertising Magazine/Tabloids
NEW AGE, 342 Western Ave.,Brighton, MA 02135,, 75,000 monthly,
$3.60 per word, New Age Metaphysical
NEW BUSINESS OPPORTUNITIES, P.O. BOx 570, Clearwater, FL 34617,
200,000 monthly, $4.60 per word
NEW WOMAN, 215 Lexington Ave.,New York, NY 10016, 1,200,000
monthly, Women's Magazines
NIAGARA PROMOTIONS, P.O. Box 748, Lewiston, NY 14092, Mail Order
Advertising Magazine/Tabloids
NUMISMATIC NEWS,, IOla, WI 54990, 47,000 weekly, Crafts & Hobbies
OLD FARMERS ALMANAC, THE, Dublin, NH 03444, 3,540,00 annually,
$8.50 per word, Almanacs
OPPORTUNITY/INCOME PLUS, 73 Spring St.,Ste 303, New York, NY
10012, 180,000 monthly, $5.60 per word
OUTDOOR LIFE, 380 Madison Ave.,New York, NY 10017, 1,470,000
monthly, $8.40 per word, Outdoor Living & Sports
PC, One Park Ave.,New York, NY 10016, 230,000 bi-weekly,
Computers
PC WORLD, PC World Communications, Inc.. 565 Dettaro St.,San
Francisco, CA 94107, 538,000 monthly.
PERSONAL SELLING POWER, Gerhard Gschwandtner Associates, 1127
International Parkway, Fredericksburg, VA 22405, 75,000, 8 times
a year, Opportunity & Sales
POPULAR CERAMICS, 3639 San Fernando Rd.,Glendale, CA 91204,
43,000 monthly, Crafts & Hobbies
POPULAR MECHANICS, 224 W 57th St.,New York, NY 10019, 1,666,000
monthly, $8.65 per word, Mechanics & Science
POPULAR WOODWORKER, 1300 Galaxy Way, Concord, CA 94520,
Bi-monthly, Mechanix & Science
PUBLISHERS WEEKLY, 205 E 42nd St.,New York, NY 10017, 39,000
weekly, Information, Writing & Publishing
RAILROAD MODEL CRAFTSMAN, P.O. Box 700, Fredon-Springdale
Rd.,Newton, NJ 07860,, 85,000 monthly, $0.56 per word, Crafts &
Hobbies
RIDER, 29901 Agoura Rd., Agoura, CA 91301, 137,000 monthly,
$25.00 per line, Motorcycles
ROAD AND TRACK, BOnd Publishing Co., 1499 Monrovia Ave.,Newport
Beach, CA 92663, 730,000 monthly, $7.00 per word, Automotive
ROLLING STONE, 745 FIfth Ave.,New York, NY 10151. 940,000, 24
times a year, $15.35 per word, Music
ROTARIAN, THE, 1600 RIdge Ave.,Evanston, IL 60201, 488,000
monthly, $4.20 per word, Clubs-Civic & Fraternal
RUNNER'S WORLD,, 33 E. MIner St.,Emmaus, PA 18099, 300,000
monthly, $6.15 per word, Running
SELLING DIRECT, Communication Channels, Inc.,6255 Barfield
Rd.,Atlanta, GA 30328, monthly, Opportunity & Sales
SHOOTING TIMES, P.O. Box 1790,, Peoria, IL 61656, 190,000
monthly, $1.14 per word, Outdoor Living & Sports
SKI, 380 Madison Ave.,New York, NY 10017, 400,000 8 times per
year, $5.50 per word, Skiing
SKI AMERICA, P.O. Box 1140, Pittsfield, MA 02201, 350,000 4 times
per year, $2.75 per word, Skiing
SKIING, ONe Park Ave.,New York, NY 10016, 437,000 7 times per
year, $6.50 per word, Skiing
SMALL PRESS, 520 Riverside Ave.,Westport, CT 06880, 7,500
bi-monthly, Information, Writing & Publishing
SNOWMOBILE, 11812 Wayzata Blvd.,Syute 101, Minnetonka, MN 55343,
400,000 4 times a year, $9.55 per word, Snpwmobiling
SOLIDER OF FORTUNE, P.O. Box 693, Boulder, CO 80306, 200,000
monthly, $2.40 per word, Mens Magazine
SOUTHERN LIVING, 820 Shades Creek Parkway, Birmingham, AL 35209,
2,212,000 monthly, $13.56 per word, Home & Shelter
SOUTHERN OUTDOORS, P.O. Box 17915, Montgomery, AL 36141, 200,000,
9 times per year, $4.50 per word, Outdoor Living & Sports
SPARE TIME, 5810 W Oklahoma Ave.,Milwaukee, WI 53219, 300,000, 9
times per year, $4.50 per word, Opportunity & Sales
SPORTS AFIELD, 250 W 55th St.,New York, NY 10019, 495,000
monthly, $3.65 per word, Outdoor Living & Sports
STAR, THE, 660 White Plains Rd.,Tarrytown, NY 10591, 3,600,000
weekly, $7.45 per word. Tabloids
STEREO REVIEW, 1515 Broadway, New York, NY 10036, 575,000
monthly, $7,10 per word, Music
SUCCESS, P.O. Box 570, Clearwater, FL 34617, 330,000 monthly,,
$7.90, Opportunity & Sales
SUCCESSFUL OPPORTUNITIES, 6150 MIssion Gorge Rd.,Ste 225, San
Diego, CA 92120,, 200,000 monthly, Opportunity & Sales
TIMELY TIPS, 721 N Williams S St.,Box 68, Paulding, OH 45879,
16,000 monthly, Opportunity & Sales
TOTAL FITNESS, 15115 S 76 East Ave.,Bixby, OK 74008, 128,000
bi-monthly, Health & Fitness
TOWERS CLUB USA, 1027 N 7th St.,Milwaukee, WI 53233, 78,000
monthly, Crafts & Hobbies
TREASURE HUNTERS NEWS, P.O. BOx 448, Fremoent, NE 68025, 25,000
bi-monthly, Mens Magazines
TURF FLASH, 511 Oakland Ave.,Baltimore, MD 21212, 15,000 weekly,
Gambling
U.S. PRODUCTS AND OPPORTUNITY, P.O. Box 191, Houston, Pa 15352,
Mail Order Advertising Magazine/Tabloids
VEGETARIAN TIMES,, 141 S. Oak Park Ave.,Oak Park, IL 60303,
57,000 monthly, $2.28 per word, Health & Fitness
VENTURE, 521 Fifth Ave.,New York, NY 10175, 310,000 monthly,
$7.50 per word, Businesses
VFW MAGAZINE, 9 East 41st St.,New York, NY 10017, 1,770,000
monthly, $7.95 per word, Clubs-Civic & Fraternal
VIDEO, 460 W. 34th St.,New York, NY 10001, 305,000 monthly, $5.00
per word, Communications, Electronics, Video
WEALTH SECRETS, 6150 MIssion Gorge Rd.,Ste 225, San Diego, CA
92120, 150,000 10 x per year, $3.50 per word
WHOLE LIFE TIMES, 18 Shepard St.,Brighton, MA 02135, 30,000 8
times per year, $3.50 per word, New Age Metaphysical
WINNERS, 15115 S 7th Ave.,Bixby, OK 74008, Monthly, $2.50,
Opportunity & Sales
WORKBENCH, 4251 Pennsylvania Ave.,Kansas City, MO 64111, 890,000
bi-monthly, $5.90, Mechanix, Science
WRITER, THE,, BOx 892,, Boston, MA 02117, 55,000 monthly,
Information, Writing & Publishing
WRITERS DIGEST, 1507 Dana Ave.,Cincinnati, OH 45207, 180,000
monthly, $3.95 per word, Information, Writing & Publishing
YACHTING, CBS Publications, 1515 Broadwayt, New York, NY 10036,
150,000 monthly, $3.30 per word, Boating & Saling
CLASSIFIEDS, 100 East Ohio St.,Chicago, IL 60611, Telephone
312-337-3090
NATIONAL MAIL ORDER CLASSIFIED, P.O. Box 5, Sarsota, FL 34230,
Telephone 813-366-3003
The above two companies represent hundreds of publications. You
place ads through them at no additional cost. They also offer
various combination packages (one ad appearing in several
publications). Write to them or call and request free media
package.
American Passage Media Corporation, 215 West Harrison, Seattle,
WA 98119--206-282-8111 or 800-PASSAGE
if you have an offer that you think will appeal to college
students or military personnel call American Passage and request
their "College Newspaper Directory and Rate Book" and or "The
Military Newspaper Directory and Rate Book". Directories are
free.
MAIL ORDER BOOKKEEPING BASICS
by: Peter Schruender
Copyright 1990
Mascor Publishing
P.O. Box 8308
Silver Spring, MD 20910
INTRODUCTION
This information is provided for individuals who are starting a
mail order business and require a basic bookkeeping system. It
has been written for someone who has little or no bookkeeping
background. No income tax or professional advice is rendered.
Such advice should be obtained from a CPA or an Attorney.
The operation for any business requires a basic system to keep
track of income expenses. There are two good reasons to keep good
records.
- It is the law. The IRS, State Income Tax Division and State
Sales Tax Division (where applicable) requires you to keep
complete and accurate records.
- Keeping good records is good business. It helps you to
understand your business better. It will let you know at all
times how your business is doing -- how much money you are making
or losing. In addition it enables you to analyze expenses and
revenues. You can see how seasonal and other trends develop.. All
of this will he;p you to make sound business decisions.
BUSINESS CHECKING ACCOUNT
It is best to set-up a separate business checking account with
your bank for your business. This account should be used only for
deposit of business related income and payment of business
expenses. In this way you a maintain a distinction between
business and personal expenses.
STATE SALES TAX
You are required by law in most states to collect the
appropriate State Sales Tax. This only applies for sales within
your state. Out of state purchasers are not charged a sales tax.
Only the end-user pays sales tax. If you should be selling to a
dealer he can provide you with a sales tax exemption
certificate.. In this case he is not required to pay the sales
tax to you since he will be collecting if from his customers.
STATE USE TAX
THe Use tax generally applies when a company buys supplies or
equipment for its own use from an out of state business. It does
not apply when material or merchandise are bought from an out of
state company which will be re-sold. The use tax rate is the same
as the sales tax rate.
For specific information on regulations in your state call the
nearest State Sales Tax Division in your area.
ACQUISITION OF EQUIPMENT
When acquiring office machines, such as typewriters, computers,
copiers, furniture, etc. such expenditures are generally
depreciated on your tax return over a period of time.. For
specific information check with a qualified tax advisor.
EXPENSES RELATED TO A HOME OPERATED BUSINESS
If a business is operated from home in many instances a portion
of rental, mortgage or other expense may be deductible when
filing your income tax.. The same may apply to utility expenses.
There are specific laws pertaining to this, and again you should
get professional advice.
EXPLANATION OF FORMS
We have provided you with several forms. You can use them as they
are or change them to fit your particular needs.
- DETAIL OF MONTHLY EXPENDITURE FORM
In the left hand column you keep track of expenditures for
merchandise and products that you resell to your customers. The
accounting term is generally cost of goods or product, or cost of
sales.. If you sell books by mail you would record your purchases
for these goods (including drop shipments) in this column.
The right hand column should be used to record all other
expenditures. You obtain this information from your business
checking account. If you pay for business expenses by cash keep
track of theses expenditures separately and enter into this
column also.. If you also use one or more credit cards to pay for
business expenses list these expenses here too.. It is best to
designate a specific credit card to be used for business expenses
only.. Do not intermingle personal charges. In this case you may
be able to deduct the interest on your taxes.
2. INCOME AND EXPENDITURE FORM
Record your daily income in the left hand column. Since you may
not have income on a daily basis in the beginning stages of your
business you can record income less frequently, such as weekly or
even monthly.
You may wish to keep a separate income journal. The purpose of
such a journal would be to give you a more detailed breakdown of
your revenue. Set it up in any way you feel it will best suit
your needs. For example you may want to record new business
separately from repeat business. If you sell dealerships and
books, for example, you may want to record the revenue from
dealerships separately from the revenue for books, etc.
In fact the right column of this form you can keep track of your
expenditures by category. Again you can change the categories to
suit your particular needs.
When you deduct your expenses from your receipts at the end of
the month you will have an income or loss figure for your
business
PROFIT & LOSS STATEMENT FORM
Here you show you monthly revenue, expenses and profit loss.
There are no requirements for you to do this on a monthly basis..
Especially in the beginning stages of your new business, you may
want to generate a Profit & Loss Statement on a quarterly basis,
semi-annual or even annual basis.
SUMMARY
The above information and forms will give you a basic system.
Tailor it to fit your own situation. You may want something more
elaborate or less detailed. Or you may not even put all your
business accounting on your P.C.. If you are considering to
acquire a software program to help you with your accounting I
would strongly suggest you wait until you understand your
business well. Also accounting software can be difficult to use
for an individual without accounting background. A personal
money management software system will generally be quite adequate
for most small businesses.
Don't get overwhelmed by record keeping for you new business
especially if this is something new for you. Governmental
agencies do not require you to keep your books in a particular
way but do require you keep good records. This also means that
records must be substantial. Again your accountant can give you
detailed information on existing requirements.
While the big task of any new business is developing sales and
acquiring customers, good record keeping is generally found in
successful business operations. Your records provide you with
accurate present and past information that you as the owner and
president of your company must use constantly analyze your
business so you will maximize profits.
PROFIT & LOSS STATEMENT
MONTH:_____________ YEAR TO
DATE________
INCOME
Gross Sales: _____________
______________
Less Returns: ______________
_______________
Less Bad Debt: ______________
_______________
Expenses
Mdse. -Materials _______________
_______________
Accounting _______________
_______________
Advertising _______________
_______________
Auto Expense _______________
_______________
Cred, Crd Comm _______________
_______________
Freight & Exp _______________
_______________
Graphic Design _______________
_______________
Insurance _______________
_______________
Interest _______________
_______________
Licenses _______________
_______________
Mailing Services _______________
_______________
Misc Expenses _______________
_______________
Office Expenses _______________
_______________
Office Machine _______________
_______________
Postage _______________
_______________
Printing _______________
_______________
Professional Fees _______________
_______________
Rent Allocation ________________
________________
Support Services ________________
________________
Telephone ________________
________________
Trav/Entrtnmnt ________________
________________
Util Allocation ________________
__________________
TOTAL EXPENSES _________________
__________________
INCOME BEFORE
CAPITAL EXPENSE
AND INCOME TAX: _________________
___________________
MONTH OF
TOTAL RECEIPTS FROM BUSINESS
AY_____________________|______________ |AMOUNT____|_______
1.______________________|____|____|______|__________|_______
2_______________________| ___|____|______|__________|_______
CONTINUE UNTIL END OF MONTH
TOTAL THIS MONTH
TOTAL UP TO THIS MONTH
TOTAL TO DATE
19
EXPENDITURES
ACCOUNT TOTAL THIS MONTH TOTAL UP TO
TOTAL
TO DATE
DEDUCTIBLE
MDSE.MATEIALS______________________________________________ACCOUN
T
ING________________________________________________
ADVERTISING________________________________________________
AUTO EXPENSE_______________________________________________
CREDIT CRD COMM____________________________________________
FERIGHT & EXP_______________________________________________
GRAPHIC DESIGNS____________________________________________
INSURANCE_________________________________________________
INTEREST___________________________________________________
LICENSES___________________________________________________
MAILING SERVICES____________________________________________
MISC EXP___________________________________________________
OFFICE EXP__________________________________________________
OFFICE MACHINES_____________________________________________
POSTAGE___________________________________________________
PRINTING___________________________________________________PROF
FESS__________________________________________________
RENT ALLOC_________________________________________________
SUPPORT SER._______________________________________________
TELEPHONE__________________________________________________
TRAVEL ENTERTNMNT________________________________________
UTILITIES ALLOC_____________________________________________
TOTAL_____________________________________________________
MEMO
DETAIL OF MONTHLY EXPENDITURES
MDSE. AND MATERIALS
PAID BY CASH AND CHECK| |OTHER
ESPENDITURES
DAY| TO WHOM PAID| CK NO| AMOUNT| |DAY| TO WHO PAID| CK
NO| AMOUNT
CONTROLLING MAIL ORDER'S KEY EXPENSES
By
Peter Schruender
Copyright 1990
Mascor Publishing
P.O. BOx 8308
Silver Spring, MD 20907
At this time you may be starting a mail order business maybe you
started a business some time ago... In either case this
information is designed to make you aware of the critical expense
categories of our business
Business entrepreneurs generally channel most of their energies
into building a customer base. We all know that without
customers there will be noting else to worry about.. At the same
time it is important to be very cost conscious right from the
start. The mail order business requires very cost conscious
management.
A mature mail order business has 6 major expense categories which
will make up about 85% to 90% of its total monthly cash outlay:
Cost of product
Advertising
Postage
Printing
Labor
Rent
The new mail order enterprise will however not be concerned with
either labor cost or rent for office or warehouse space. Those
expenses will come later as your business grows, However, the
other 4 expense categories are critical from the start.
- Cost of Product
These are the items you buy from your suppliers for resale to
your customers. In the first two years of operation your cost of
product will be higher than later when you can buy in larger
quantities at better prices and when you have a good
understanding of what sells. At the start it is important to know
that your cost of product should be kept at below 35%. That does
not have to work out for each product but it should represent an
average for all goods. You may for example elect to have some
sales leaders which have minimal mark-ups but you feel that they
will generate additional sales. Your mark-up may be as little as
10%. On the other hand, you will have items that have mark-ups of
10 or even 20 to 1.
In establishing your pricing you must be aware what your
competition charges. It is best to be in line or slightly below
your competition. Or you may choose to charge more than your
competition because you give more or better service.. Do not
succumb to greed. Newcomers to the mail order business sometimes
commit this folly. Since volume of sales is ultimately more
important than profit per item careful pricing is important.. If
the cost of a book you are selling for $15.00 is $4 you may be
better of to lower the selling price to $12.00 and increase your
sales. As you know - since you are one of them - the American
consumer is very sophisticated. Suckers are in very rare supply.
The dropship method is the only way to go for a beginner. This
way you do not have to tie up any start-up capital for inventory.
You want to be sure you are dealing with a reliable company and
therefore price will not be your only consideration. Make sure as
possible that your supplier is as responsive to a $4 order as to
a $100 order. As soon as your volume increases start shipping and
you will be in a position to enclose your promotional material.
2. Advertising
This is a major expense for a new mail order company and in the
early months of building your business it may be your highest
expense. Essentially in our business there are only two ways to
find new customers via advertising or via direct mail.. Al;though
many newcomers have a fascination with mailing lists they will
soon learn that adverting is more effective and less expensive.
Here is a hypothetical cost comparison for both approaches:
Direct Mail - 1000 pieces
Mailing list
$40.00
Postage (bulk rate @ 0.16.7) 167.00
1000 #10 envelopes 55.00
1000 return envelopes 50.00
Promotional material (est) 120.00
Total excluding labor 432.00
Cost per unit
$0.43
Response 1.5% == 15 orders
X avg sale $25.00
375.00
Cost of product 35% 130.00
Net
245.00
Loss for above mailing is <187.00>
Although the above is hypothetical, it must be understood that
returns of higher than 1.5% are rare when using someone else's
list. When using your own list, they may be substantially higher.
Therefore direct mail campaigns rarely work unless the average
order is in excess of $45.00 or you profit per order is about
500%. Before you undertake a mailing you owe it to your
pocketbook to calculate your expected return. Your aim should be
to break even at a 1% rate. Our mailings are geared to break even
at 0.7%.
Advertising - 1 classified ad - 1 publication
Cost of classified
$120.00
Agency discount 15%
102.00
Est # of inquiries -150- (1)
150 #10 envelopes
7.50
150 return envelopes
7.00
150 promotional pieces
18.00
Postage First Class @ 0.25
37.50
Total excluding labor
172.00
Cost per unit
1.14
Est response 8% = 12 orders
X avg sale $25.00 (2)
300.00
Cost of product 35%
-150.00
Net
195.00
Profit
23.00
- Response for a well written classified ad in a monthly
publication may vary between 60 to 250 depending on the
publication and the season.
- The national average for conversion from inquirer to buyer is
between a low of 5% and a high of 12% depending on price and
other factors.
In the advertising scenario, you have a good chance to make a
little money right from the start. Many mail order companies are
satisfied to break even. The initial effort in responding to the
inquirer of your classified is only the start. Over the next 12
months you should be sending at least 3 more mailings to those
inquirers who did not buy the first time.. And you should mail to
your buyers abut every 6 weeks to 3 months until they have not
bought from you for about one year. Now if you had a crystal ball
or a very sophisticated way of tracking the progress of each of
the above initial 150 inquiries of your classified ad and could
take another look at the results a year later, you would most
likely be very pleasantly surprised since the $23 has now grown
to several hundred dollars.
The greatest assets of a mail order company are its mailing
lists. In the beginning you will have zero names, a few months
alter you may have a couple thousand, a year later 10,000 and
gets out on a daily basis, the more orders will come in. The more
mail are several important ways you will save money in your
advertising:
- Select well known monthly publications which are ready by
individuals interested in what you have to sell. Monthly
publications will generate inquirers over many months since they
are kept on hand and read by different people. Bi-monthly or
weekly publications may be acceptable also. Stay away from Daily
Newspapers. They have a shelf-life of a day or less. They should
only be used for testing... And above all stay away from
"cheapies" like ad sheets, shoppers papers, etc.
- When evaluating the cost effectiveness of an ad it is not the
cost of the ad that counts but the number of inquiries it
generates. A very inexpensive $15 ad which generates 3 inquiries,
$5 per inquiry, is terribly expensive compared to a $150 ad which
generates 200 inquiries, 0.75 per inquiry.
3. To test an ad one insertion is enough. The results will either
be very good in which case you should buy 3 insertions the next
time for a saving of about 10%, or the results will be average in
which case you may want to run another test, or they will be poor
which may be caused by any of the following reasons: Wrong
publication, wrong heading, or ad, reader not interested in the
particular offer.
4. Keep the cost per inquiry below $1.00
5. Write a tight ad. Each word including your address is counted.
6. By all means, set up your own In-House Advertising Agency. It
is easy to do and will save you 1% right from the start.
3. Postage
Postage is a big expense for any mail order firm.. This cost
covers three areas: Responding to initial inquiries, cost of
shipping orders to customers (this will include carriers such as
UPS) and the cost of repeat mailings to customers and previous
inquiries.
The first category of responding to initial inquiries is most
often handled via First Class Mail. If the cost of mailing a
single piece exceeds 65 cents strong consideration to use Third
Class Bulk Mail should be given. This is especially true if
catalogs are mailed to prospective customers.
Repeat mailings to previous buyers and inquirers as well as
mailings to a rented list should always be sent via Third Class
Bulk Mail. The exception to this may be when mailing a piece
which weights 1 oz or less. The cost for First Class postage is
25 cents compared to 16.7 cents via Third Class Bulk Mail.
Following is a broad overview of the usage of bulk mail. Your
local POst Office will give you specific information. The major
advantage of using bulk mail is the considerable savings. The
major disadvantages are the time it takes for a piece to reach
its destination and the reliability of delivery. Recent surveys
have indicated that a sizeable percentage of bulk mail never
reaches its destination. This appears to be especially prevalent
with light weight pieces such as #10 envelopes.
Basic requirements to utilize the bulk mail rate are that a bulk
mail permit has to be obtained. The annual cost is $60.. Anyone
can obtain this permit.. Secondly, each mailing must have a
minimum of 200 pieces and it must be sorted by zip code according
to Post Office regulations.
The rate for the first 3.37 oz is 16.7 cents. Weights in excess
of that weight are calculated by the combined use of a per pound
and per piece rate. Each piece in a mailing must have the
identical weight.
If as an example your piece weights 3 plus ounces your rate to
send it via First Class mail is 85 cents. This compares with 16.7
cents for bulk mail... If you were to send 1000 piece per month,
First Class cost would be $850.00 versus $167.00 for Bulk rate.
This is a very sizeable difference. Even if you lost a few
potential customers, it would most likely still more profitable
for you to use bulk mail.
Bulk mail will generally reach its destination in a radius of
about 500 miles in about 7-10 days, 500-1500 miles, 10-15 days,
over 1500 miles 15 to 25 days. Some mail order companies will use
a combination of bulk and first class. They may use bulk mail for
destinations of less than 1500 miles and first class for greater
distances.
If you can not generate at least 200 pieces per week you may want
to consider to combine the responding to new inquiries with
remaining the same piece to a previous inquiry.
The cost of getting the product to your customer is also quite
expensive and needs to be carefully managed.. If you are
utilizing the dropship services of a supplier you will not have
any control over this expense.. It is advisable that you ship at
least some of the orders yourself as soon as your volume makes
this feasible.
The Post Office has given shippers of books and certain other
bound written material a special rate category which makes
substantial savings possible. Special 4th class mail costs 95
cents for the first ounce and 35 cents for each additional ounce.
Unless your customer pays you extra for first class or UPS
service, this class of mail should be utilized. It will take a
little longer in reaching its destination, but the savings are
quite substantial.
UPS rates are generally less expensive in distances of up to
about 1100 miles when compared with first class rates. Since UPS
charges a basic weekly pick-up rate of $5.00 you may want to
utilize the services of an outside company until your volume is
large enough to justify daily UPS pick-up.
4. Printing
Printing is another major expense and, unlike postage, a certain
percentage of your printing cost may be for material that will
become obsolete before the supply is exhausted. This is
especially true for beginning mail order operations. You may
decide to discontinue promoting an item and find yourself stuck
with several thousand useless circulars.
For the above reason it is wise in the beginning stages of your
new business to print in small quantities until you know exactly
what sells and how it should be promoted.. You may wish to make
exceptions for certain items such as envelopes which have
continued usage. Printing in small quantities will cost more per
piece but it is better than throwing money into a trash can.
As your volume increases and you see fit to have larger volumes
of given pieces printed, be very careful in selecting your
printer.. In addition to price you will, of course, also be
concerned with quality and service. Some printers will provide
additional free services with a print job, such as typesetting..
Always obtain several bids when doing larger jobs.. For example,
at this time (summer 1990) 1000 11 x 17 pieces (this is a 2 page
foldover) imprinted on both sides will cost $130.00 in the
Washington, DC area. The very same piece can be done by a printer
in a medium size midwestern city for a little as 435.00. This
represents a difference of over 8 cents per single piece.
If you are doing business in one of the many high cost areas of
the country or in Canada, by all means consider doing business
with out of town printers. You will see many ads in mail order
publications.. Some of the best prices can be found in some
midwestern and southern states. Lower labor and operating costs
make these prices possible. Before giving a larger job to an out
of town printer test his quality with a small job.
The cost of creating camera ready art work through professional
graphic designers is substantial. It is strongly recommended that
you utilize the free art work supplied by many suppliers until
you are large enough to absorb this substantial expense or are
able to produce it yourself through a desktop publishing software
program.
Learning how to think on a per unit basis is real important in
our business. The cost of printing, mailing and other costs are
generally quoted and calculated for 100 pieces.. But to evaluate
the cost effectiveness of mailing or advertising, etc get used to
thinking in the per unit mode.
An acquaintance of ours who recently did mailing of 32,000 pieces
was able to make a small profit on his mailing which was of
limited success by making tow changes: 1. He utilized an order
form which was built into the piece rather than a separate order
form -- saving 2.7 cents. 2. He used a #66 3/4 business return
envelope instead of a #9 envelope -- saving 0.4 cents. The saving
was 3.1 cents per piece or $992.00 for the entire mailing.
GETTING STARTED IN THE MAIL ORDER BUSINESS - HOW MUCH DOES IT
REALLY COST?
by:
Robert Drake
Copyright 1994
Mascor Publishing
Published 1994
by
MASCOR PUBLISHING CO.
Silver Spring, Maryland
INTRODUCTION
This report was written as a service to those individuals who are
considering to get started in the mail order business. To get any
business started successfully takes many ingredients. However all
requirements, more or less, fall into one of the following four
key categories: 1. Desire, 2. Knowledge, 3. Time, and 4.
Available funds
This report deals only with the financial requirements of
starting a mail order business. Hopefully it will help the reader
to evaluate whether he is financially able to embark upon a
business venture that will bring about success. It is generally
true that it takes substantially less money to get started in
many mail order businesses than in a variety of other businesses.
Many a promoter will want you to belive that it is possible to
get started successfully for $50, $100, or even $200. However, it
is totally false. It does take more than that. How much more
depends on many factors which I will try to define as much as is
possible here.
Since the mail order business covers a vast number of services
and products I would like to define the contents of this report
to deal with the selling of information products. This is where
my expertise lies. While the same or similar conditions may apply
to any number of other mail order businesses, there may however
be some differences to selling information products such as
books, etc.
The following makes a number of assumptions. The most important
ones are:
- The operator ( or operators) of the new mail order business is
employed or has other means of income.. He will not need to
derive any profit from his new business for a period of time..
How long will depend on many factors.
2. This is a home based business which has no employees.
3. The business, at the start - until volume reaches $3,000 to
$5,000 per month - will utilize the drop shipping services of a
wholesale company.
4. Basic office equipment such as desk, file cabinet, typewriter
or computer, etc... are on hand.
A WORD OF CAUTION AT THE START AND RESOURCE AVAILABLE TO YOU
THis is an exciting business and it can b extremely profitable
once it reaches a certain momentum. However, like almost all
businesses it is a very cost sensitive business. For a detailed
analysis of the key mail order expenses and their impact on your
business refer to my special report:
CONTROLLING YOU MAIL ORDER EXPENSES
A thorough discussion of mail order's 4 key expense areas -
Product - Postage -Advertising - Printing
Order #4118-------------------------------------------------$5.00
As you are getting started in planning and setting up your new
business which in my experience is one of the most enjoyable and
satisfying experiences of a lifetime think and act with caution
when it pertains to any expenditures. This is one of the most
difficult things to do since you are probably very enthusiastic
and want to do everything today. So you need to learn HOW TO
CONTROL YOUR ENTHUSIASM or it is going to cost you lost of extra
money.
In this state of enthusiasm we tend to think that there is
nothing we can do wrong and since we will be making lots of money
in a few months lets get all necessary and often unnecessary
supplies and equipment.. It would be much better to wait until
profits of the business make it possible to acquire what is
needed. In the meantime you can make do with less. To be able to
do so is a most important quality for the owner of a small to do
so is a most important quality for the owner of a small business.
If you are a parent think of your new business as a child. There
will be a never ending sequence of surprises. And as the business
grows so will its demands, and yes its expenses.
START-UP EXPENSES -- INITIAL STAGE
The below listed expenses will be incurred in the very early
stages of setting up your business. This is at a time when you
probably are not sure as yet what you will be selling.. You will
be writing to different companies for information to come up with
the right product selection. Once you have decided what it is you
will be selling you have to line up reliable suppliers, This is
also a good time to buy a few books t help you with your mail
order education. Although most expenses incurred in this phase
are relatively small they will add up quickly.
Stationery and
envelopes.........................................50.00
P.O. Box
rental...........................................................
.
...60.00 per year
Miscellaneous office supplies...............................30.00
Postage..........................................................
.
..................50.00
Educational......................................................
.
...............45.00
TOTAL............................................................
.
..................235.00
START-UP EXPENSES -- SECONDARY STAGE
You have now reached the point at which you have decided upon one
or more reliable suppliers for the product you wish to market..
You may also be ready to have some promotional material printed.
In addition you may be placing one or two classified ads for
testing purposes.
Dealership or distributorship (1 or
more)........................................80.00
Small supply of brochures or
catalogs...............................................50.00
Printing of sales letter, order form, Return envelopes,
etc.....90.00
1 test ad, classified (national
magazine)........................................100.00
Business or traders
license..........................................................
.
............30.00
Postage..........................................................
.
.....................................................25.00
TOTAL............................................................
.
.....................................................375.00
Until now you have only had expenses for your new business. You
have not derived any revenue yet. In the next and final stage of
starting your business you may have some revenues. Stage one and
two may take from approximately 3 to 6 months.
START-UP EXPENSES -- THIRD STAGE
You have now reached a stage were you will expand your
advertising, or alternately you may go the direct marketing route
and rent a mailing list. The comparison of expenses and revenue
results of a direct marketing effort versus classified
advertising need to be carefully evaluated. Refer to my special
report:
#4118 How To Control Your Mail Order Expenses
This report compares the actual expenses of a specific mailing
against an advertising effort.
Since expenses for a direct marketing effort are generally higher
than for a small advertising campaign, the below listed expenses
focus on an advertising campaign,
Advertising -- 3 classified
ads..............................................................
.
.280.00
Postage for several hundred inquiries derived
from adverting
effort...........................................................
.
...........................75.00
Miscellaneous office
supplies.........................................................
.
.............30.00
TOTAL............................................................
.
........................................................385.00
ANOTHER IMPORTANT RESOURCE AVAILABLE TO
YOU.....................................
If you are planning to advertise on an ongoing basis you need my
special report on
HOW TO SET-UP YOUR OWN IN-HOUSE ADVERTISING COMPANY
#4113............................................................
.
.....................................................$6.00
It shows you how to save 15% on all your adverting expenses from
day one by setting up your own agency.. Every mail order pro does
it. Its easy to accomplish. Necessary sample advertising
insertion order forms are part of the package as well as a
special bonus
List of Top 50 Mail Order Publications for Classified Ads
SUMMARY
The combined expenses as listed above total just under $1000.
They are based on broad estimates and may vary somewhat by area
of the country and individual circumstances. The figures are
reflecting a minimum amount.. I have no question that some
individuals may be able to cut expenses further. Since this
planning period takes several months the expenses as shown above
can be allocated over a period of 4-6 months.
The above figures represent a conservative start. For those who
want to get started more aggressively expenses would be higher..
While many of the basic start-up costs would be the same the
expenses that would increase would primarily deal with additional
advertising, printing and postage expenses. By how much would
largely be an individual decision.
Since most new businesses fail because of lack of funds, it would
be advisable for an individual who does not have the necessary
funds to get started to wait until he does. In addition to the
basic start-up expenses an individual should also consider that
most businesses will loose money for several months and sometimes
much longer than that. Unfortunately no matter how well you plan,
circumstances often change and we must make allowances for those
eventualities.
POSTAL SAVINGS GUIDE
Published 1990 by
Mascor Publishing Co.
Silver Spring, Maryland
Any legitimate article of commerce may be sold through the U.S.
mails upon truthful and honest representation - and the Post
Office welcomes every legal enterprise to the use of the mails.
The purpose of this report is to provide you with practical
information on more economical and efficient handling of your
mail. With postage costs at an all time high, we belive you will
find these suggestions on how to get more for your postage dollar
especially helpful. Today, it is more important than ever to
establish good mailing practices, practices that will make a
profitable difference in your postage handling, and speed up your
mail.
A WORKING KNOWLEDGE OF POSTAL LAWS AND REGULATIONS - By the very
nature of the business, mail merchandising implies integrity. If
a customer has to pay for something before having a chance to
examine the article, his confidence is not to be abused. Selling
by mail must be kept on a high plane of the dealer is to survive
and prosper.
Lotteries, chain letters and schemes to injure or defraud are
denied the mail privilege.. Nonmailable materials also include
items not regarded as conductive to the public welfare, such as
pornography. Excluded, too are materials (as inflammable liquids
and chemicals) which could damage the mails or cause injury to
postal employees.
Every one who is using the mails to conduct business should
become familiar with the postal retirements which apply to his
particular enterprise. It is not, however, necessary or advisable
for the beginner or small operator to attempt learning in detail
all the ramifications of all the Postal Laws and Regulations. To
the mail minded person, dealing with the post office is not
anything new or strange. As a mail user in the past, whenever you
came across something on which you desired information, you
simply inquired at the post office. As a small mail order dealer
you will be doing the same thing.., and there will not be a great
range of questions that will concern you. If you are in doubt
about anything relating to your situation,, inquire as to how the
matter should be handled. The Post Office will answer all your
questions.
PENALTIES FOR USING THE MAILS TO DEFRAUD - A customer should make
a formal complaint in the case of misrepresentations and
p[possible fraud with the Office of the Regional Chief Postal
Inspector. There are 5 regions. The local Post Office will advise
what region is responsible got a given area of the country.
If complaints from different parties have been received, the
postal, inspector can ascertain that the seller is at fault.
However, the Post Office will give a mail order business the
benefit of the doubt and the business is afforded the chance of
settling complaints fairly with customers.
Where the intention is clearly to defraud, the case is followed
through with a fraud order to be issued by the office of the
Postmaster General. Letters are then returned to the senders,
marked across the face of the envelope "Fraudulent".. It is not
the intent of the POst Office, however, for its inspectors to act
as censors on transactions or adjusters of arguments.
In flagrant cases of fraud,, in addition to loss of mail use, a
fine or imprisonment, or both, may be imposed. However, any
honest individual who operates a mail-order enterprise as a
business and not as racket need have no fear.
NEED FOR FAMILIARITY WITH CLASSES AND RATES OF MAIL - Since
mailing costs are responsible for a major operating expense --
approximately one fourth of the total expenses of a small mail
order business -- the mail-order business has to be able to
figure how to get top efficiency for this major expense category.
A mail order business may, for example, save a great deal in the
course of a year by knowing how pieces of sales literature can
best be mailed and what the weight limitations are for specific
postage charges. Among small dealers especially, there is much
postage waste by failure to take into account minor details which
in the aggregate run to respectable sums. Suppose, as an
illustration, a booklet or catalog ready to mail just barely
exceeds the limit for one rate and calls for more postage. A
minor adjustment in the place can decrease the postage from, for
example 65 cents to 45 cents. A thousand pieces mailed per month
makes a difference of $200 Dollars in lost profit.
Third-class mail, (also called bulk mail), may be used by anyone,
but it is used most often by larger mailers. Basic requirement to
mail by bulk mail are that the mailer obtains the proper permit,,
minimum number of pieces must be 200 per mailing and all pieces
are sorted by zip code. At this time the rate for Basic Bulk Mail
is 0.16.7 for the first 3.37oz. Thereafter a combination of pound
and pieces rate are applied. Almost all mail order companies use
bulk mail when a given piece exceeds 45 cents for first class
postage. The savings are substantial. The big disadvantage is the
time it takes for delivery. This can vary greatly by region and
time of the year. As a rule of thumb mail within a 500 mile range
may take from 1 to 2 weeks, 500 to 1500 miles 10 to 20 days and
over 1500 miles from 2-4 weeks. Your local Post Office will give
you all necessary bulk mail information and the proper
application.
The Post Office issues a number of informative brochures which
are free and give information on key postal matters. For a list
of currently available publications write to:
Consumer Advocate
U.S. Postal Service
475 L'Enfant Plaza West, N.W.
Washington, DC 20260
Since many prospective small mail dealers are interested in the
merchandising of books, it is important for them to know that
books can be mailed by preferential rate not enjoyed ny any other
commodity. To take advantage of the reduced rates,, packages must
be plainly marked "Special Fourth Class Rate", Current special
Fourth Class Rate are 90 cents for the first pound and, 30 cents
for each additional pound.
KEEP YOUR BUSINESS ABOVE REPROACH - Considering the number of
people using the mails and the tremendous volume of business
transacted by mail, the Post Office levies relatively few
penalties. However, no business of any size can be carried on
without some complaints. A policy of "Money Back Guarantee" or
"Satisfaction Guaranteed" goes a long way in convincing the Post
Office as well as your customers that you are a trustworthy
business.
PACKAGING AND ADDRESSING PARCELS AND PACKAGES - Proper packaging
and addressing of packages is the best way to prevent damage and
loss. Use a container strong enough to protect contents during
handling.. Cushion the contents if necessary to make sure they do
not move within the container and affix the address information
securely. Plastic packaging tape is recommended for closing and
reinforcing the flaps and seams... Avoid using wrapping paper.
The use of string could cause damage in processing. The address
must be typed or legibly written one side only.. Use an address
that's designed for efficient post office handling including
proper zip code information - with the recipients address more
prominent than your own.
USE STANDARD SIZE ENVELOPES - Save time and money. For best
results envelopes should be at least a few inches longer then the
longest insert plus the combined total thickness of the inserts.
When the inserts are thick and bulky, extra allowances should be
made.
WATCH YOUR WEIGHT - A truly accurate mailing scale is a must for
any mailer - large or small. Otherwise, you run the risk of
underpayment of postage - and the irrirritation of mail being
returned because of "postage Due". And of course, overpayment of
postage can cost you a great deal of money over a period of time,
so it is indeed important to have an accurate postage scale.
POSTAGE METER - If you send out much mail from your place of
business, it might be practical to consider the convenience of
metered mail. Some advantages are - Save trips to the post
office. Eliminate the need for keeping loose stamps.. Stamp, seal
and postmark quickly. Avoid loss of stamps. Print "meter ads"
simultaneously with the meter stamps. Accurate postage affixing.
Postage meter equipment generally consists of tow parts, an
office mailing machine and a detachable postage meter, the later
licensed for use by the United States Postal Service. Since
postage meters print U.S. postage and account for government
revenue under official lock and seal, they cannot be sold
outright, as are mailing machines, but are leased from an
authorized manufacturer who is held responsible to the U.S.
Postal Service for their proper operation and replacement when
necessary.
KEEP YOUR MAILING LIST CURRENT - Only a "live" list can produce
good results - and many nixies on a list can be very costly. So
be sure to keep your list constantly up to date. One way to keep
your list clean is to print. "Address Correction Requested" on
outgoing envelopes. The POst Office notes the reason for
non-delivery, or the new address if known. The fee for address
correction service is 30 cents per notice issued, for both Second
and Third class mail. Undeliverable first class mail is returned
free of charge.
SPECIAL HANDLING -Special handling service is available for Third
and Fourth class mail only, including insured and certified
mail... It provides for preferential handling in dispatch and
transport, but does not provide faster delivery.
PRIORITY MAIL - First class and priority mail are one and the
same... When first class mail exceeds 11 ounces it becomes
priority mail.
WHAT TO DO WHEN YOU HAVE A POSTAL PROBLEM - When you have a
problem with your mail service it is best to talk to one of the
clerks at the Post Office. If necessary the clerk will refer you
to someone else. It is best not to complain to management or file
an official complaint at your own Post Office. Be nice with the
clerks and try to get known them. They are important partners in
your mail order business.
THE BEGINNER'S MAIL ORDER BUSINESS GUIDE
By
Peter E. Schuender
Published 1990 by MASCOR Publishing Co.
Copyright 100- by Mascor Publishing Co.
P.O. Box 8308
Silver Spring, Md 20907
Note: This report is intended to relate personal experiences of
a mail order operator in order to make helpful suggestions to
individuals who are new to the field. No claim is made that the
steps outlined would be successful for someone else. Each
individual should obtain such professional advice as may be
necessary for his particular operation.
INTRODUCTION
The following is designed to provide a check list for new
entrants into the mail order field. Each mail order business is
different, but there are common elements that apply to most mail
order businesses, as well as some specific characteristics that
may vary from business to business. The following suggestions
were developed to assist you in avoiding mistakes which can be
costly. Apply the various points as they may relate to your
specific business.
COMPANY NAME
- Select a short, easily remembered name.
- Unless you are using your own name, it is required in most
jurisdictions that a trade name is either registered with the
county or the state.
- Before you spend money for printing material, make sure that
the name you choose is not already registered to another
company. You can usually conduct a name search with an office
of the appropriate jurisdiction by telephone.
- You may consider using a name that describes your product.
COMPANY ADDRESS
- Most newly established mail order businesses will operate
out of their home until the volume of the business requires
larger space.
- Most mail order businesses prefer not to use their home
address as their company address. If you do, you will
advertise your home address in regional and national
publications. You have two other choices, a Post Office Box
(POB) or a postal box located in a commercial enterprise which
rents out mail boxes.
- A POB is generally the least expensive, both to rent and for
advertising purposes. (See below) Some mail order operators
claim that it reduces business because people do not trust a POB
address. Yet there are just as many mail order operators who
prove them wrong. the decision is yours.
- If you rent a mail box in a commercial enterprise, (many
have sprung up in recent