PREPARING RESUMES: BETTER JOBS FOR YOU AND OTHERS
Here's a business you can start for virtually nothing, and parlay
into a million dollar enterprise in five years of less. Many established
resume writing services in the large metropolitan areas are reporting
annual incomes of $250,000 or more. Even the smaller operations, in
towns as small as 15,000 are experiencing sales of $50,000 or more.
No special knowledge, education or experience are required for total
success in this business. An awareness of the general format of the
"modern resume," and the ability to keep oneself up-to-date on refinements
or new approaches to presenting resume material are about the only
prerequisites to successfully operate a resume writing service.
Probably the most exciting and motivational aspects of this business
idea are the low investment and risk factors involved, and the growing
demand for resume service. Up until the past couple of years few if
any Americans really had to look for jobs. People in general have
either forgotten how to look for a new job, or never knew how in the
first place.
Since the start of World War II, back in 1941, the American worker
has been spoiled by an affluent society and an ideal market for the
job seeker. Usually, all he had to do whenever he lost a job or wanted
to change jobs was to report in to the local branch of his local employment
service office, check in at his union office, look at the want ads
in the Sunday paper, or call a few friends and ask about job openings.
But no more! Times have changed! There are fewer jobs and an increasing
number of people applying for those jobs that are available. Just
recently, the post office department in a large west coast city advertise
that applications would be accepted on two days only, for 600 upcoming
openings. Would you believe that twenty thousand applicants showed
up to fill out applications! Can you imagine the post office personnel
people reviewing all those applications, and then interviewing all
those people, according to the fair employment practices act?
On another day, word got out that there was going to be an opening
for a forklift driver at a local warehouse. Fifteen hundred men and
women showed up even before the job was advertised!
Times are tough, and we're moving ever deeper into the age of specialization.
Employers are demanding to know more about the applicant - his work
record, natural talents and personality traits. They want more information
upon which to base their interview selections than just the cold facts
on the application form. Personnel managers are placing a higher premium
on their time, and delegating to others the job of "weeding out" the
unqualified applicants from those whose backgrounds and goals come
closest to fitting the needs of the company.
To get in to see the person doing the hiring nowadays, the job applicant
has to "sell the short-stopper," and that calls for a professionally
written resume. More and more firms are demanding resumes. Industry
estimates are that by the year 2000, most of the jobs worth having
will require a written resume before even an initial interview is granted. And
that's where you can fit into the picture with your Professional Resume
Writing Service. Probably 80 percent of the people searching for jobs
don't have a resume. Of the 20 percent who do have resumes, many are
ineffective; they simply do not adequately present the applicants total
qualifications.
Everyone - with or without a resume - is looking for this key:
A professionally written resume, a sales presentation of their qualifications
and experience that will get the job for them - the job they want.
The job hunters are wound up in their won specialties and problems.
They don't know how, and they don't have the time - AND they are willing
to pay you to put it all together for they. Just as you are willing
to pay a doctor, dentist or investment broker, those who need a resume
are willing to pay you for this service. The market exists in every
city and town in this country, and the demand for this service is growing
daily. Your opportunity for success beyond your fondest dreams has
never been greater! The brass ring is here! Grab it, and hold on!
You will need a modern, professional quality typewriter. You can
begin, and perhaps get by for a month or so, with a top quality portable,
but do yourself and your business a favor: Arrange to rent, lease
or buy on monthly payments if necessary, the best machine for the quality
of work that will command top dollars for you.
Setting up and operating from your own home will be the most economical
way to begin. In addition to your typewriter, you should have a typewriter
stand, typist's chair, adjustable long-arm lamp, and a file cabinet.
However, just as you can make do with a portable typewriter for a month
or so, you can get by for starters with a kitchen chair at your dining
room table.
To prepare yourself properly, invest in a good book on how to write
"job-winning" resumes. Select a book which discusses both the cover
letter and the format of the body of the resume.
The most important part of any resume package is the cover letter
the applicant sends as part of the resume. This letter states the
specific job the applicant is applying for, explains why be believes
he is qualified, and pointedly asks for an interview. In most cases,
you'll be able to provide an "all-purpose form letter" which your
client can adapt to any position that interests him. More later about
actual writing of the resume and the cover letter.
The format and style of the body of the resume are the items you
want to learn from your book. Resumes of today generally follow this
outline:
- Name
- Address
- City, state, zip
- Phone Number
- Type of job or position wanted
- Goals and/or desires in life
- Job history, starting with current or last job held
- Special courses, education or training completed.
- Military History
- Formal Education
- Activities while attending school: athletics, offices awards
- Hobbies and special interests
- Notation that names of business and personal references will
be furnished on request.
- Availability
- Health
Once you are organized with space and equipment, you are ready for
business. All that is necessary from this point on will be advertising,
client review, and producing the final product.
Your advertising needs, in comparison with many other businesses
need not cost you an exorbitant amount of money. It should, however,
be consistent and eye-catching.
You should contact your area's most widely read newspaper and arrange
to run a one-column by one inch ad every day for the next six to twelve
months. By purchasing your ad space on a daily insertion basis, and
over at least a six month period, your rate will be much mower than
the rate charged for shorter contracts.
Your newspaper ad might read something like this:A Complete, Professional
Service MIDWEST RESUME SERVICEResumes -- Letters -- Portfoliosthat
result in jobs!Phone 123-4567Aside from an ad in the newspaper,
and perhaps a similar one in your area shoppers' papers, the only other
advertising efforts you should worry about are those that don't cost
money -- free bulletin board announcements, radio and television talk
show interviews, and low cost flyers, circulars or brochures that describe
your services.
One method of gaining business exposure which is most often overlooked
is the radio and television talk show interview. Call the broadcast
stations in your area and get the names of the producers of these talk
shows. Then write them a letter explaining your services, and how
you believe an appearance on their program could be educaed on better
quality paper. you had in mind?
CLIENT: Yes! That's just what I had in mind. When can we get
together and start the ball rolling?
YOU: How about this afternoon at 3:15, or would tomorrow morning
at say 9:45 be better for you? We're located at 600 North Main Street.
Are you familiar with the area?
CLIENT: Yes, I know the area, no problem. This afternoon at 3:15
will be fine. YOU: Good! Now, let me have your name and phone number
please.
CLIENT: Gives you his name and phone number.
YOU: All right, Bob, we'll look forward to seeing you this afternoon
at 3:15. You now have a client, and an appointment to interview him
for background information in order to put together a resume that can
result in a job for him. Be sure you are prepared with a "researcher's
questionnaire," to guide you in the questions to ask.
Type your resume format on a separate sheet of paper, numbering
each question you want an answer to, or subject you want to cover.
This of course serves as a "master" which you duplicate and use as
the researcher's questionnaire guide.
For each interview, take one of these "interview guides" and an
ordinary yellow legal tablet, and start asking questions. Identify
each page of notes with a number or subject matter from the resume
format, and use a separate page of the tablet for each subject and
each job the client may have had.
The interview should be relaxed, with the client doing most of the
talking. However, you should control the interview and take notes
as the client gives you the information you need. Be confident, but
friendly. Maintain your confidence and ask leading questions that
elicit complete, revealing responses. Take your time, and "listen"
to what the client isn't telling you as well as what he is telling
you. With a bit of practice, you will be able to find out all there
is to know about your client in twenty minutes or less.
Look ahead to the day when you have employees working for you.
Develop your interviewing techniques to a state of maximum efficiency
for your business, and then record three or four interviews for use
in training your employees. You should also reproduce several examples
of completed resumes and put them into an instruction book for study
by new employees.
After the interview, you need to interpret your notes and type the
information into a resume. This should be easy because you have gathered
the details in sequence with your resume format. Familiarity with
format writing style makes the task of putting everything into finished
form quite simple.
At the very least, a quick course in resume writing will be necessary.
Check out a book on the subject from your public library. The important
thing to remember is to drop the "I's" and write in a kind of note
taking reportorial style:
"Hired as an entry level shipping clerk. Recognized need for organization
on the loading dock to eliminate congestion. Suggested designated
spaces for incoming and outgoing shipments. This program was adopted
and immediately eliminated congestions of trucks and decreased overtime
requirement, with an estimated savings of $700 per week for the company.
Promoted to Line Expeditor after six months."
Don't put a time limit on the amount of time your devote to each
client, but once you are organized and established, the interview through
the finished resume should not take more than an hour or two.
After you have the resume typed, call the client in to check it
over and approve it. In almost every case, he will be very favorable
impressed and ready to go with anything you suggest. The secret is
in the quality of your work -- a modern typewriter with good type,
clean paper and error-free copy.
So, you explain to your client that his resume will make a more
favorable impression on the prospective employer when it is printed
on better quality paper. Suggest to him that you have it printed for
him on colored "offset" paper instead of ordinary bond. Ivory, tan
or blue shades are desirable. For the really expensive-looking resume,
suggest that it be printed on 11 x 17 paper, and then folded in half
to make a kind of "book" about the client.
The charges for your service should be about $50 for the interview,
original resume, 50 copies on white bond paper, and a universal cover
letter. For colored offset paper, or for 11 x 17 sized sheets, check
current prices at your print shop. You should pass those costs on
to your client, plus a nominal service charge of $5 or so. Also explain
to your client that you can up-date or add to his resume whenever the
need arises, and for this service you charge $10, plus the cost of
printing as many copies as he requires.
Now for the cover letter -- probably the most important part of
any resume submitted for job consideration. The first thing you ask
your client regarding the cover letter is if he intends to submit his
resumes in answer to advertised positions, or if he intends to "shot
gun" them out to possible employers. According to his stated plan,
you simply use one of the two general forms for cover letters.
And that's it -- the basics you need for starting your own highly
profitable resume service. A couple of thing to always bear in mind:
Your success will be directly related to the quality of the finished
product you put out. Learn to do it right, and then strive for perfection
with every job you complete for the client.
Remember too that the image you project is the credibility rating
you will carry with your customer. Shabby surroundings, a disorganized
office and a less than professional appearance will doom you to failure.
Be impressive! Keep your eyes open, and move into an office among
professional people as soon as you can.
Finally, put some real planning into starting your business; get
it well established and running smoothly; then hire other people to
do the work. The object of a business of your own is not steady employment
for you, but financial security and independence -- to achieve and
enjoy the fruits of your labor. Plan your business, nurture its growth
and then hire other people to do the work while you guide, supervise
and make bank deposits.